Thom Lindheimer | Weaverville, NC | 09/25/2024
We were not oversold
1. We had done our homework in advance of working with Keith and do not feel that there was any attempt to oversell the system. 2. The team which installed the system were a pleasure to observe. They knew what they were doing and accomplished the task in short order. There was no wasted effort. 3. We had a few questions and they were answered politely and directly. 4. The activation to the Duke system was also pretty neat, both in anticipation and explanation of operation. 5. I suspect that most new owners become quickly mesmerized by the graphics of the Tesla software. It's like watching a pinball machine and you win every time. Hopefully the novelty will wear off soon. We feel that this is money well spent. Thank you very much.
Thom Lindheimer | Weaverville, NC | 09/25/2024
We were not oversold
1. We had done our homework in advance of working with Keith and do not feel that there was any attempt to oversell the system. 2. The team which installed the system were a pleasure to observe. They knew what they were doing and accomplished the task in short order. There was no wasted effort. 3. We had a few questions and they were answered politely and directly. 4. The activation to the Duke system was also pretty neat, both in anticipation and explanation of operation. 5. I suspect that most new owners become quickly mesmerized by the graphics of the Tesla software. It's like watching a pinball machine and you win every time. Hopefully the novelty will wear off soon. We feel that this is money well spent. Thank you very much.
Thom Lindheimer | Weaverville, NC | 09/25/2024
We were not oversold
1. We had done our homework in advance of working with Keith and do not feel that there was any attempt to oversell the system. 2. The team which installed the system were a pleasure to observe. They knew what they were doing and accomplished the task in short order. There was no wasted effort. 3. We had a few questions and they were answered politely and directly. 4. The activation to the Duke system was also pretty neat, both in anticipation and explanation of operation. 5. I suspect that most new owners become quickly mesmerized by the graphics of the Tesla software. It's like watching a pinball machine and you win every time. Hopefully the novelty will wear off soon. We feel that this is money well spent. Thank you very much.
Jeb46 | 11/15/2016
Remarkable service
Our Solar Water heating system was installed by Sugar Hollow four years ago. This weekend we had no hot water and no power to our programmable control box. A first. Phelps answered my call for a help on a Sunday afternoon -- Remarkable! Not for Phelps, who is quick to return calls, but for service providers in general. He walked me through resetting the program and we had hot water again! What a relief.
Jeb46 | 11/15/2016
Remarkable service
Our Solar Water heating system was installed by Sugar Hollow four years ago. This weekend we had no hot water and no power to our programmable control box. A first. Phelps answered my call for a help on a Sunday afternoon -- Remarkable! Not for Phelps, who is quick to return calls, but for service providers in general. He walked me through resetting the program and we had hot water again! What a relief.
Jeb46 | 11/15/2016
Remarkable service
Our Solar Water heating system was installed by Sugar Hollow four years ago. This weekend we had no hot water and no power to our programmable control box. A first. Phelps answered my call for a help on a Sunday afternoon -- Remarkable! Not for Phelps, who is quick to return calls, but for service providers in general. He walked me through resetting the program and we had hot water again! What a relief.
White Deer | 03/24/2015
Really great local solar company!!!
They came in after Thermacraft botched a solar hot water installation and did a fantastic job repairing it & making it work! So glad I found them! Will use them for any future solar work I need! Very conscious of your home, leave everything spic & span clean. Highly recommend!
White Deer | 03/24/2015
Really great local solar company!!!
They came in after Thermacraft botched a solar hot water installation and did a fantastic job repairing it & making it work! So glad I found them! Will use them for any future solar work I need! Very conscious of your home, leave everything spic & span clean. Highly recommend!
White Deer | 03/24/2015
Really great local solar company!!!
They came in after Thermacraft botched a solar hot water installation and did a fantastic job repairing it & making it work! So glad I found them! Will use them for any future solar work I need! Very conscious of your home, leave everything spic & span clean. Highly recommend!