StraightUp Solar

I placed N/A for a few of my answers because we did not experience those particular items as a result of the services provided by Missouri Solar Living. This company is an excellent company with great follow through and follow up.....I would hire them again to do any job we had at the plant regarding renewable energy and I have recommended them to many other people and companies.

Everything was done professionally! Missouri Solar did a great job. Joe for MOSO did a great job completing and explaining all aspects of the installation. Thanks, Tim Sumpter 618-530-6026

When we moved to Virginia last year, we looked for a house we liked with a south-facing roof because we wanted a solar system. Then we started looking for a company to install the solar. I first contacted Comwell Environmental in Belton, MO, because they were the only solar company I could locate in the Kansas City area. You might know of more, but I looked all over the internet to try to find one. Anyhow, they sent out an engineer who measured our roof and sun exposure stuff, and he was supposed to get back to us. We heard nothing. Cromwell would not respond to my phone calls or e-mails. Finally I managed to snag Tiffany Lederle on the phone, and she told me their engineer had quit, but theyd get back to me with his report. This process was over several months. Finally I sent them a letter and told them they were fired. I looked farther afield and found Missouri Solar Living. Dane called me as soon as I contacted the company, and gave me a lot of information in our initial talk. He also e-mailed information, and kept in touch throughout the whole process. It wasn easy for them to travel the distance they did to meet with us and to install the system, but they have always been accommodating, always informative, and always easy to talk to. They are quick respond to e-mail and to phone calls. No building permits or inspections were required by our county. Missouri Solar Living completed all the paperwork we needed for the power company to connect and approve the our net metering. The inspectors who checked out our system for the net metering were impressed with system Missouri Solar Living installed. The only incentive we will get is from the Federal government no state or local incentives. When it comes tax time, Im sure MSL will provide whatever our accountant says we need if we don already have it.

The plumber that was subcontracted caused a minor flood in my basement, and the work he was asked to do was not up to code and had to be completely redone. The roof installation initially leaked and caused a stain on my kitchen ceiling. I was given very little training on how to use the control console, and when I asked for a users manual I was given a sales brochure for the product and eventually had to look online for the manual myself.