Southern View Energy

Warranty Service Response Time

It has nearly been a year since we identified problems with our solar system which was installed almost 3 years ago! Almost brand new and a year into Solar one charge controller of 3 and the main interface pad have died! Scott Earp has been aware since the beginning and has still not repaired or replaced the faulty parts, In spite of promising to get it done over and over! I have asked and asked and asked, called and called and called and still nothing! To add insult to Injury I helped turn a neighbor to add more Solar with Southern Energy View last Summer and figured when Scott or his guys were installing that 8kW and a 10kWh Battery(I believe) and driving right past my house they would stop in for an hour or less and make the repair! Of course I was calling and texting Scott about just that to make sure he didn’t forget! Well he did and still here are are almost 5 months later still waiting for what must be a simple repair! I decided to write this and add one to the BBB too to get his attention and get it fixed! Our solar production looks to have dropped in half or more from Jackson EMCs bills! Who will repay is for that lost Solar I wonder?