SolTerra

Great solar installation and great customer service

We picked Solterra out of several potential solar contractors, due largely to their salesperson, Aimee. She was pleasant, prompt, organized and a wealth of information about all aspects of solar. She gave us great information about all the options we asked about. She measured our solar exposure and calculated what we would likely be able to attain with a Solar system at our house, which was very helpful. At least three of our neighbors have gone (or are going) with Solterra as word of their quality is spreading in our neighborhood. Solterra got our rooftop system installed and hooked up in early June, 2013 and the system is working just as Aimee said it would. Every day I monitor it to see how much solar electricity we have generated and sold. Lots of fun!! My wife and kids think it's great to have solar panels and I'm enjoying showing them off to our friends and neighbors.

On Time, Within Budget And Completely Helpful

We are completely happy with the home photovoltaic system Solterra Systems installed for us here in West Seattle. We started the process with a casual inquiry. Solterra sent a friendly professional who, in addition to his solar experience, had years of experience in the roofing industry. This was important because we wanted our installation to work well with the new roof we needed to install. Imagine our pleasure to discover that we could do both the roofing job and the solar job in a single process, saving time, money and hassle! It was also very helpful for the consultant to work through the cost-payback spreadsheet with us. There was no pressure to conclude the sale; I took a couple of weeks to shop around and check the figures. Ultimately we went with Solterra because of the best combination of total product and price. The project was done on time and within budget. Solterra helped us work with the utility for all hookups and doing the paperwork to get various rebates. I'd gladly use them again, except that the system is designed to last longer than I will ;-)

We do highly recommend Solterra to anyone interested in solar power. We did have a few issues, but we are totally pleased with the end results and are looking forward to the sun staying out to see if we meet or exceed our expectations. Our sales rep. Aimee Carpenter is very knowledgeable in the products and installation of the equipment, and mainly always answered all questions promptly. James Carrow