Solcium Solar

Professional Service

Sebastian was great, excellent customer service! He explained everything and helped me download the app to keep track of the power usage. Would recommend this company to anyone looking to install solar.

Highly Recommend

I did my research and I considered other companies including where I previously worked but I knew Michelle so I had nothing but confidence coming in. I'm glad I did. Everyone was responsive in the office which was great because I hate waiting forever to get a response. All the installers were chill. Everyone stated what they were doing and a timeline of how long they would take and they were courteous. Nothing could have been better, only I wish I had done this sooner. My neighbor Nick said he had the same experience so it was nice to see that it is the same experience for everyone, especially who I refer.

Excellent experience from beginning to end.

Ryan, Alexandra and Sebastian were the main people I integrated with to get my solar panels installed. These people are nothing less than excellent. Ryan's explanation the process (he didn't really have to sell us on a system) and costs and the deltas associated with the panels was detailed. Alexandra answering my questions before during and after the installation. Sebastian, conducting his quality assurance and making sure we understand everything about our operating system. And I need to give a shout out to the installation team. Efficient, friendly, and respectful. Great group of people all around.

I saw Solcium installed on my neighbor's house and reached out to them and they sent Ryan. Solcium had a lot of good financial options which made me feel ready to move forward. I didn't want to spend any money upfront and I was able to do that. The warranties were also very extensive and covered 30 years instead of the 25 I normally saw. There wasn't any reason for me to say no. The office team was pretty good. Alexandra was always good about reaching out when she said she would and kept on top of her responsibility to keep me updated. The installation day was mainly good. Overall good from the get-go.

Between Happy Energy and Solcium Solar the process of going solar could not have been more enjoyable and simpler. They were able to answer all my questions, the process was quick and effective, and the customer service was second to none. If you're thinking of going solar, I'd recommend these companies 1000 times over!

Amanda was my rep and on top of everything letting me know everything that was going on with permitting and the system. I didn't have to worry about anything because I knew she was there. The install crew was good, they knew exactly what they were doing. You could tell they were competent. After everything was installed they did a magnificent job cleaning up, not even a single screw was left. They worked fast and hard. In the future I look forward to working with them more. I know they will take care of me

Matt was the rep Solcium sent out, he was very nice, kept it simple, and explained things very well. He was accommodating to our requests. We had talked to two other companies and I wasn't looking for another company but Solcium's door knocker got me in touch with Matt. I decided on Solcium over the other companies because they were local and their warranties were better. I was at the point where our energy bills I couldn't take anymore. I also wanted to put my roof to work. I figured it was time to do it after toying with the idea for a while. The office has been great, and good at getting a hold of me. I'm a teacher and I don't carry my phone much and they were persistent in calling enough that they would get ahold of me. They were great at walking me through emails, the interconnection, and following up with me. I felt like a valued customer. My neighbor mentioned that the company they went with didn't go through the app like Solcium does. For installation they showed up early, I was here to provide access then left. They were wrapping up when I got home, someone stayed until everything was wrapped up. I would highly recommend Solcium to anybody!

Solcium was the contractor who installed my system and they were exemplary. The installation was great, and they were quick, I have worked for other companies and none of them have even come close to their installation turnaround time. They were on the ball for getting it completed with the city and with Duke. They sent out their technician to go over how to read the monitoring app, and our bills and recovered all the information that was given at the point of sale with Happy Energy Solar. It aligned perfectly with what we were sold and the monitoring and bills show that we are even producing above our anticipated target. I truly couldn't be more thankful for going solar with them. 5-Stars. Absolutely a top-notch experience.

I can say that everyone I had the pleasure of working with on the new solar system was very knowledgeable, helpful, and if they did not have the answer for you, would be honest and tell you they needed to do some research on the question. Getting started was a simple process and even then the information was explained in detail while still being understandable. The installation went off without a hitch, the crew who installed were very courteous and worked very efficiently knocking the project out in one day. The only spot of confusion I had during the entire process was during the hook up to the electrical grid, and it was just a small lack of clarity on who I should be in contact with for up to date information. Even at that time, when I spoke to anyone from the company they were able to check into whatever my question was and both answer it and let me know who i should be in contact with if I had any other questions. Over all I have nothing but good things to say about everyone I was in contact with through this project and will gladly recommend them and this company to anyone looking to get into solar and not have the crazy electric bills.

The service provided by Solcium company and its representative is remarkable. Great comprehensive, the representative was very knowledgeable, patient, and provided excellent customer service. I would not hesitate to recommend this company. Thank you for your service.

My experience today and every day has been wonderful. I really understand how solar works and how it lowers my electric bill.This company and its employees are very professional,empathetic and educational. I recommend them to anybody.

Things have been good with Solcium. The monitoring app has been informative. I'm already producing more than I'm using. Marco and Diana were my reps and they were good and we kept in touch. The sales process was above and beyond. I was talking with Solcium and two other companies came by trying to close me down. When meeting with them they were informative and could tell they were always being transparent. They didn't need to be pushy and lead with the product itself. I was tired of the process, so I pulled the trigger with another company and instantly had regrets. Solcium wasn't jaded when I messed up and signed up with another company. I called Marco and Diana to help and they did everything they possibly could to help get that canceled. They were quick to respond at all hours of the day which was unexpected. They eased my concerns throughout the process and my concerns were well received. We went out for drinks and hashed out all the concerns and even in a social setting it was a very professional conversation. Above and beyond. Give them a raise. The office was quick, concise, and painless. I work nights and they were mindful of that. The installers were friendly, and courteous, asked for access, and were respectful of the property. Missed a few sticker backs but that was easily missed. They were great. Nothing could have improved. My understanding was incorrect of when it turns on so more clarity would have been great.

Great communication with the company. A call/email was answered promptly. The installation was seamless, they showed up on time and knocked out the installation within the day. Very knowledgeable sales rep and staff about all things solar.

Going solcium solar was the best choice we made the installation team did a great job we had no problems at all

My mom went solar last year and ever since she has been trying to convince me to swap over. I started looking into it when my electric bills kept going up. Interviewed six different companies and narrowed it down to three, and the distinguishing factor for Solcium was their PEARL Certification. They were very straightforward. No overpromising. I made the right choice because I have had nothing but a positive and professional experience with the installers and Solcium team. I highly recommend Solcium.

Great experience

I did a great deal of research when considering solar for our new home. My wife and I are very happy that we chose to go with Solcium Solar! Everything was smooth and pleasant from the get-go! Our advisor, Marcos, was very forthcoming with information and he did not pressure us into purchasing, like some other companies. Everything he told us turned out to be true, and he talked us OUT of upgrading to batteries at this time, as he felt it was not worth the current cost. Dealing with the other aspects of the company were also hassle-free and positive experiences. After everything was installed and operating, we met with Sebastian, who reviewed the system with us and ensured that it was operating without issue. There was excellent communication and stellar customer service throughout the entire process on all fronts. And, ultimately, now that we are up and running, I have already seen an 85% decrease in my electric bill - and that was only for a partial usage month! I can’t say enough positive things about this family-owned business that actually treats the customer like family. Thank you, Solcium Solar, for an amazing solar experience!

Quick and easy experience!

I met with Sebastian yesterday and he was on time and efficient with our post installation overview. I now feel comfortable with the user platform in understanding the data on my new solar panels. My solar installation was much quicker than I thought and the quality exceeded my expectations. My wife didn't even realize we had solar on the roof until a month after. Highly recommend Solcium Solar!

Amazing Results

I am so happy with my new Solar from Solcium. I have had a bad impression about Solar for years but this Company turned me around. It all started with first contact. Terrance came to my door. Normally, I don’t answer my door. But for some reason I did. He was so knowledgeable and polite that I did walk away from that conversation with an interest that surly me and an appointment to learn more. Sally came the next day and that’s when I really got the information that would change everything. She answered every question. And the big issue I was having was the ever increasing Duke Energy bills. There were so many things I didn’t know. For instance, when I sign up, that freezes the cost of Duke Energy because I go on a minimum charge at Duke and my Solar charge each month is the same. Year to year, it decreases, so while people still paying Duke Energy pay more year to year, I will be paying less year to year. Sally made it all so easy. And once the contract is done, Alexandra works with Duke Energy making those changes. She kept Me informed the entire time.The installers were fabulous. I work at home on the phone and they worked with me on my schedule. Anyone who can work around my job and schedule can do anything! They were awesome. Since the installation, it has been amazing. I downloaded the app and have been watching the Solar versus the Electricity everyday. I am very happy with my decision to go Solar with Solcium!

Review

Below is your Solcium Solar review. Thank you so much for giving us a great review, it really helps small local companies like ourselves grow and get our name out there! Please also remember that BBB and Solar Reviews send out a confirmation email as well afterward in order to confirm the customer wants to post the review. Solcium Solar is very professional from start to finish.  They explain things very clearly.  There is no pressure and they allow you time to assure it is the best option for you.  Their install team is spot on.  Quick and efficient.  Diana, our sales rep is amazing at explaining the whole process and why long term this is the best option for our home.  Sebastian is amazing at explaining the process of how to navigate the app and better understand our intake and output for solar usage. You will not be disappointed with the decision to go solar with Solcium Solar!

I got solar panels with Solcium during the fall of 2023. The entire process was smooth and enjoyable. The salesman was very knowledgeable and explained the entire process for me. There were no issues during the install and we are generating more power than was guaranteed. I would definitely recommend Solcium to anyone.

Great experience

Excellent experience from start to finish. Initial sales rep provided great information and a packet with material to review and research. Had a few back-and-forth calls to answer questions and to ensure expectations were all in line before proceeding with the contract and installation. Overall very happy with end result. Look forward to seeing how the system performs over an extended period,

I highly recommend Solcium! Solcium was recommended to me by a friend and what really impacted my decision to move forward with them was their unique warranties. Everyone I've worked with has been terrific. Their service has been exceptional. The installation was seamless, their team was informative, quick, and polite. From signing the contract to being up and running it has been seamless.

I am always wary when someone tries to sell me things but solar is the way to go. It is a great investment where I save money and know when I will be done paying for my electricity. The first phone call from Solcium caught my attention and they sent Jen and she has been good. The whole process was smooth and easy. I've had my system on for 3 months and what was promised is what has happened, so no complaints. I can't even tell if the panels are there because of where they are placed. I like the warranties that cover repairs and there is a 3rd party company to backup the warranties. Once you get your system on they have a technician that comes out and covers everything again from monitoring to reading bills to any random questions you have to make sure you know everything. Definitely recommend Solcium if you are hesitant about reaching out to solar companies for information.

Fantastic service

Fantastic service! They came and took care of everything. The explanations were clear and the process was straightforward. I would recommend them for installing your next solar panel.

Solcium is an excellent company for solar installation. The entire process was easy, all of the employees were wonderful to work with, the installation went super, and the end result has been perfect. The initial presentation was informative, and all of our questions were answered. Everything we were told was honest and true. We are exceptionally pleased with the system and the company.