SSM | 03/12/2021
Company does NOT return calls
They installed a 9KW Generac unit for me 2 years ago. I've called them multiple times for 2 weeks since my unit is sitting there with a red light and it is not operational. The calls go straight to voicemail and they don't even have the courtesy of at least calling back. I found out from other people that they've had similar experiences.
SSM | 03/12/2021
Company does NOT return calls
They installed a 9KW Generac unit for me 2 years ago. I've called them multiple times for 2 weeks since my unit is sitting there with a red light and it is not operational. The calls go straight to voicemail and they don't even have the courtesy of at least calling back. I found out from other people that they've had similar experiences.
SSM | 03/12/2021
Company does NOT return calls
They installed a 9KW Generac unit for me 2 years ago. I've called them multiple times for 2 weeks since my unit is sitting there with a red light and it is not operational. The calls go straight to voicemail and they don't even have the courtesy of at least calling back. I found out from other people that they've had similar experiences.
home | NJ | 07/25/2015
Had a very bad experience
Had a bad experience with this company when they installed a generator. Emergency call to SJG was needed and major electrical issues directly after they installed. Do your research. Make sure the person who comes to your home is the electrician not their helper. Also, the owner refused to re-visit my home during these major issues.
home | NJ | 07/25/2015
Had a very bad experience
Had a bad experience with this company when they installed a generator. Emergency call to SJG was needed and major electrical issues directly after they installed. Do your research. Make sure the person who comes to your home is the electrician not their helper. Also, the owner refused to re-visit my home during these major issues.
home | NJ | 07/25/2015
Had a very bad experience
Had a bad experience with this company when they installed a generator. Emergency call to SJG was needed and major electrical issues directly after they installed. Do your research. Make sure the person who comes to your home is the electrician not their helper. Also, the owner refused to re-visit my home during these major issues.
Karen Hyland | 02/18/2007
The Solar Solutions team have demonstrated a strong commitment to customer service. This has been demonstrated by prompt problem solving, repairs within 12 hours of a lightening strike and within 2 hours, on a Sunday night, when my system went down due to a generator malfunction. Over the 8+ years, this team has provided competent and reliable support for us, as customers, and is preceived as a genuine resource to the community.
Karen Hyland | 02/18/2007
The Solar Solutions team have demonstrated a strong commitment to customer service. This has been demonstrated by prompt problem solving, repairs within 12 hours of a lightening strike and within 2 hours, on a Sunday night, when my system went down due to a generator malfunction. Over the 8+ years, this team has provided competent and reliable support for us, as customers, and is preceived as a genuine resource to the community.
Karen Hyland | 02/18/2007
The Solar Solutions team have demonstrated a strong commitment to customer service. This has been demonstrated by prompt problem solving, repairs within 12 hours of a lightening strike and within 2 hours, on a Sunday night, when my system went down due to a generator malfunction. Over the 8+ years, this team has provided competent and reliable support for us, as customers, and is preceived as a genuine resource to the community.
