Solar Solution AZ

We had a system installed by Solar Solutions 2020 amd have now gone through I believe at least 4 regulators. We finally reached an agreement with Kurt to get the system fixed and he calculated 1000 dollars in compensation. We never received a penny. This year 2024 our system is now down 6 weeks. We were advised by a tech it was down and sure enough it was. Apparently he needed a permit to fix.what ever is wrong. Nothing heard since and now down over 6 weeks. We have had enough amd unfortunately we will seek legal remedies. Why can't people just honor their contracts?

We had a system installed by Solar Solutions 2020 amd have now gone through I believe at least 4 regulators. We finally reached an agreement with Kurt to get the system fixed and he calculated 1000 dollars in compensation. We never received a penny. This year 2024 our system is now down 6 weeks. We were advised by a tech it was down and sure enough it was. Apparently he needed a permit to fix.what ever is wrong. Nothing heard since and now down over 6 weeks. We have had enough amd unfortunately we will seek legal remedies. Why can't people just honor their contracts?

We had a system installed by Solar Solutions 2020 amd have now gone through I believe at least 4 regulators. We finally reached an agreement with Kurt to get the system fixed and he calculated 1000 dollars in compensation. We never received a penny. This year 2024 our system is now down 6 weeks. We were advised by a tech it was down and sure enough it was. Apparently he needed a permit to fix.what ever is wrong. Nothing heard since and now down over 6 weeks. We have had enough amd unfortunately we will seek legal remedies. Why can't people just honor their contracts?

This company was able to properly set battery profiles for best efficiency of system. This company was willing to talk to the customer, unlike previous company that did original install.

This company was able to properly set battery profiles for best efficiency of system. This company was willing to talk to the customer, unlike previous company that did original install.

This company was able to properly set battery profiles for best efficiency of system. This company was willing to talk to the customer, unlike previous company that did original install.

I chose Solar Solution AZ because they are family owned and I like to support smaller, local businesses.

I chose Solar Solution AZ because they are family owned and I like to support smaller, local businesses.

I chose Solar Solution AZ because they are family owned and I like to support smaller, local businesses.

We always wanted to invest in solar but thought it was unaffordable, wrong! Thanks to Solar Solution Az, a reputable company our grandson Salvador (Tony) Andrade works for with Alex Villanueva (Sales Manager) made this all possible. Such incentives like no down payment, tax credits and warranties make this considerably cost effective. In our case, our electric bill will cost less than $100 dollars monthly. What a great savings! With all of the sun in our beautiful city why not take advantage and help out our environment as well as an economical benefit for us. If you're ever interested in going solar, contact our grandson Salvador (Tony) Andrade. I'm sure he can work out an awesome deal for you.

We always wanted to invest in solar but thought it was unaffordable, wrong! Thanks to Solar Solution Az, a reputable company our grandson Salvador (Tony) Andrade works for with Alex Villanueva (Sales Manager) made this all possible. Such incentives like no down payment, tax credits and warranties make this considerably cost effective. In our case, our electric bill will cost less than $100 dollars monthly. What a great savings! With all of the sun in our beautiful city why not take advantage and help out our environment as well as an economical benefit for us. If you're ever interested in going solar, contact our grandson Salvador (Tony) Andrade. I'm sure he can work out an awesome deal for you.

We always wanted to invest in solar but thought it was unaffordable, wrong! Thanks to Solar Solution Az, a reputable company our grandson Salvador (Tony) Andrade works for with Alex Villanueva (Sales Manager) made this all possible. Such incentives like no down payment, tax credits and warranties make this considerably cost effective. In our case, our electric bill will cost less than $100 dollars monthly. What a great savings! With all of the sun in our beautiful city why not take advantage and help out our environment as well as an economical benefit for us. If you're ever interested in going solar, contact our grandson Salvador (Tony) Andrade. I'm sure he can work out an awesome deal for you.

On March 10, 2017 my wife and I signed a contract with Solar Solution AZ to install a solar electric system on our home. A few weeks later we were contacted by a representative of the company letting us know that we needed a new roof. We signed a change order on April 17 with Solar Solution AZ agreeing to the additional cost of having the roof replaced. After several months of delays and excuses, the subcontracted roofing company showed up unannounced at 6:00 am on Monday, July 10th and began the removal of half of the existing roof. On Friday, July 14, the roofers shingled the roof and informed me that they were unable to complete the job because the roof vent that I had specified (in April) had to be special ordered and would not come in until sometime the following week. On the evening of Saturday, July 15th, we had a birthday party at the house for our son and it began to storm. We noticed water dripping from a light fixture in our kitchen, water staining on the ceiling in the living room, and a water stain on the garage ceiling. I immediately called our point of contact and Project Manager, Joe Stephani with Solar Solution AZ, to let him know that the roof which his company had subcontracted to be installed, was leaking. He proceeded to complain that I was calling him on his personal phone (which is the only contact number I was given for him) at 10:30 PM on a Saturday and that there was nothing that he could do. He told me that I should call the owners who were in Florida but would not give me their phone number. As of today, Sunday, July 23; 13 days after the roof of our home was removed, we still have an incomplete roof. We have endured some of the wettest weather that Tucson has seen in years and neither Solar Solution AZ nor the roofing contractor have shown any urgency or concern in completing the job and protecting our home. During a particularly hard downpour today, I went outside to see that much of the felt paper covering the exposed peak of our roof is laying in a pile. Their only concern and reason for contacting me has been getting paid for a job that they have not completed. We are extremely frustrated and angry that a company would have such disregard for their customers; a company who, "prides themselves on their number of satisfied customers" and only advertises through word of mouth referrals. We are cautioning their potential customers, to avoid doing business with Solar Solution AZ and would urge all of you to share our story to help others avoid the experience that we have had. The representatives of Solar Solution AZ have made it abundantly clear that they are only concerned with profits, not the satisfaction of their customers. Their sheer disregard for the well-being of my home and family is deplorable. There are a lot of details that I have left out to keep this short. Please feel free to contact me if you are interested.

On March 10, 2017 my wife and I signed a contract with Solar Solution AZ to install a solar electric system on our home. A few weeks later we were contacted by a representative of the company letting us know that we needed a new roof. We signed a change order on April 17 with Solar Solution AZ agreeing to the additional cost of having the roof replaced. After several months of delays and excuses, the subcontracted roofing company showed up unannounced at 6:00 am on Monday, July 10th and began the removal of half of the existing roof. On Friday, July 14, the roofers shingled the roof and informed me that they were unable to complete the job because the roof vent that I had specified (in April) had to be special ordered and would not come in until sometime the following week. On the evening of Saturday, July 15th, we had a birthday party at the house for our son and it began to storm. We noticed water dripping from a light fixture in our kitchen, water staining on the ceiling in the living room, and a water stain on the garage ceiling. I immediately called our point of contact and Project Manager, Joe Stephani with Solar Solution AZ, to let him know that the roof which his company had subcontracted to be installed, was leaking. He proceeded to complain that I was calling him on his personal phone (which is the only contact number I was given for him) at 10:30 PM on a Saturday and that there was nothing that he could do. He told me that I should call the owners who were in Florida but would not give me their phone number. As of today, Sunday, July 23; 13 days after the roof of our home was removed, we still have an incomplete roof. We have endured some of the wettest weather that Tucson has seen in years and neither Solar Solution AZ nor the roofing contractor have shown any urgency or concern in completing the job and protecting our home. During a particularly hard downpour today, I went outside to see that much of the felt paper covering the exposed peak of our roof is laying in a pile. Their only concern and reason for contacting me has been getting paid for a job that they have not completed. We are extremely frustrated and angry that a company would have such disregard for their customers; a company who, "prides themselves on their number of satisfied customers" and only advertises through word of mouth referrals. We are cautioning their potential customers, to avoid doing business with Solar Solution AZ and would urge all of you to share our story to help others avoid the experience that we have had. The representatives of Solar Solution AZ have made it abundantly clear that they are only concerned with profits, not the satisfaction of their customers. Their sheer disregard for the well-being of my home and family is deplorable. There are a lot of details that I have left out to keep this short. Please feel free to contact me if you are interested.

On March 10, 2017 my wife and I signed a contract with Solar Solution AZ to install a solar electric system on our home. A few weeks later we were contacted by a representative of the company letting us know that we needed a new roof. We signed a change order on April 17 with Solar Solution AZ agreeing to the additional cost of having the roof replaced. After several months of delays and excuses, the subcontracted roofing company showed up unannounced at 6:00 am on Monday, July 10th and began the removal of half of the existing roof. On Friday, July 14, the roofers shingled the roof and informed me that they were unable to complete the job because the roof vent that I had specified (in April) had to be special ordered and would not come in until sometime the following week. On the evening of Saturday, July 15th, we had a birthday party at the house for our son and it began to storm. We noticed water dripping from a light fixture in our kitchen, water staining on the ceiling in the living room, and a water stain on the garage ceiling. I immediately called our point of contact and Project Manager, Joe Stephani with Solar Solution AZ, to let him know that the roof which his company had subcontracted to be installed, was leaking. He proceeded to complain that I was calling him on his personal phone (which is the only contact number I was given for him) at 10:30 PM on a Saturday and that there was nothing that he could do. He told me that I should call the owners who were in Florida but would not give me their phone number. As of today, Sunday, July 23; 13 days after the roof of our home was removed, we still have an incomplete roof. We have endured some of the wettest weather that Tucson has seen in years and neither Solar Solution AZ nor the roofing contractor have shown any urgency or concern in completing the job and protecting our home. During a particularly hard downpour today, I went outside to see that much of the felt paper covering the exposed peak of our roof is laying in a pile. Their only concern and reason for contacting me has been getting paid for a job that they have not completed. We are extremely frustrated and angry that a company would have such disregard for their customers; a company who, "prides themselves on their number of satisfied customers" and only advertises through word of mouth referrals. We are cautioning their potential customers, to avoid doing business with Solar Solution AZ and would urge all of you to share our story to help others avoid the experience that we have had. The representatives of Solar Solution AZ have made it abundantly clear that they are only concerned with profits, not the satisfaction of their customers. Their sheer disregard for the well-being of my home and family is deplorable. There are a lot of details that I have left out to keep this short. Please feel free to contact me if you are interested.

Its refreshing when a local company can hold their own with the big national guys. We found the people at this company to be technically proficient, and financially fair in the way they conduct business. They don't hire and fire installers as business activity rises and falls, so you might have to wait a little longer for an installation, but it will be done right because their crews are long-term employees who care about the company's reputation in Tucson and Sierra Vista.

Its refreshing when a local company can hold their own with the big national guys. We found the people at this company to be technically proficient, and financially fair in the way they conduct business. They don't hire and fire installers as business activity rises and falls, so you might have to wait a little longer for an installation, but it will be done right because their crews are long-term employees who care about the company's reputation in Tucson and Sierra Vista.

Its refreshing when a local company can hold their own with the big national guys. We found the people at this company to be technically proficient, and financially fair in the way they conduct business. They don't hire and fire installers as business activity rises and falls, so you might have to wait a little longer for an installation, but it will be done right because their crews are long-term employees who care about the company's reputation in Tucson and Sierra Vista.

Panels installed professionally, very clean job. Panels work as stated, probably even better. Good timely responses to my phone messages. Very happy.

Panels installed professionally, very clean job. Panels work as stated, probably even better. Good timely responses to my phone messages. Very happy.

Panels installed professionally, very clean job. Panels work as stated, probably even better. Good timely responses to my phone messages. Very happy.

I received clear, concise and straight forward information from the beginning. Easy to reach and excellent customer service.

I received clear, concise and straight forward information from the beginning. Easy to reach and excellent customer service.

I received clear, concise and straight forward information from the beginning. Easy to reach and excellent customer service.

Got panels with Solar Solutions our sales associate was Cole. From the very beginning of the process Cole was very knowledgable, professional and very attentive. The process has been very smooth from the beginning and I would recommend Solar Solution AZ to anyone looking for great service and great solar panels. Tom K.

Got panels with Solar Solutions our sales associate was Cole. From the very beginning of the process Cole was very knowledgable, professional and very attentive. The process has been very smooth from the beginning and I would recommend Solar Solution AZ to anyone looking for great service and great solar panels. Tom K.

Got panels with Solar Solutions our sales associate was Cole. From the very beginning of the process Cole was very knowledgable, professional and very attentive. The process has been very smooth from the beginning and I would recommend Solar Solution AZ to anyone looking for great service and great solar panels. Tom K.

Installed my system in November 2016, and my electric bills have only been $18/month since then. Installation crew was in and out in two days, and did a great job. I've since recommend Solar Solution AZ to 5 other friends who've also been very pleased with their results.

Installed my system in November 2016, and my electric bills have only been $18/month since then. Installation crew was in and out in two days, and did a great job. I've since recommend Solar Solution AZ to 5 other friends who've also been very pleased with their results.

Installed my system in November 2016, and my electric bills have only been $18/month since then. Installation crew was in and out in two days, and did a great job. I've since recommend Solar Solution AZ to 5 other friends who've also been very pleased with their results.

So far I am happy with my choice to choose Solar Solution AZ. I have been with the company for about 4 months.

So far I am happy with my choice to choose Solar Solution AZ. I have been with the company for about 4 months.

So far I am happy with my choice to choose Solar Solution AZ. I have been with the company for about 4 months.

So far so good..... My system is still in the engineering state. Two minor miscommunications but still positive.

So far so good..... My system is still in the engineering state. Two minor miscommunications but still positive.

So far so good..... My system is still in the engineering state. Two minor miscommunications but still positive.

They did a good job.

They did a good job.

They did a good job.

So, the salesman Francisco comes to my home and sits with my wife and I and starts to explain how the process works. Long story short, he makes everything sound like it's a breeze to get done, so after some questions about payments and getting into the finally aspect of it, he tells me that two loans are needed so the payments can stay low. At first I was sceptical because I thought, how is it gonna save me money if I have two loans? Well Francisco, said, " oh, don't worry, with the tax money you'll be getting, you will be able to pay this first loan and won't have pay anything out of pocket." So I said, " ok, that makes sense now." WELL come tax season and my tax guy says to me, oh, you don't get and cash for having this system installed, you only get a credit. Hmm, as I turn red with anger. I mentioned what Mr. Francisco had mentioned to me at the time of sale. The tax guy says, oh no, that was years ago. So, at the end of the day, I'm stuck with this high interest loan and now have to pay MORE then I was paying for my electricity then I was before. So, what now, Mr. Francisco? He tells me that he's sorry and he needs to word it different from that point on. Ooops! Very unhappy with these guys. F- in my book

So, the salesman Francisco comes to my home and sits with my wife and I and starts to explain how the process works. Long story short, he makes everything sound like it's a breeze to get done, so after some questions about payments and getting into the finally aspect of it, he tells me that two loans are needed so the payments can stay low. At first I was sceptical because I thought, how is it gonna save me money if I have two loans? Well Francisco, said, " oh, don't worry, with the tax money you'll be getting, you will be able to pay this first loan and won't have pay anything out of pocket." So I said, " ok, that makes sense now." WELL come tax season and my tax guy says to me, oh, you don't get and cash for having this system installed, you only get a credit. Hmm, as I turn red with anger. I mentioned what Mr. Francisco had mentioned to me at the time of sale. The tax guy says, oh no, that was years ago. So, at the end of the day, I'm stuck with this high interest loan and now have to pay MORE then I was paying for my electricity then I was before. So, what now, Mr. Francisco? He tells me that he's sorry and he needs to word it different from that point on. Ooops! Very unhappy with these guys. F- in my book

So, the salesman Francisco comes to my home and sits with my wife and I and starts to explain how the process works. Long story short, he makes everything sound like it's a breeze to get done, so after some questions about payments and getting into the finally aspect of it, he tells me that two loans are needed so the payments can stay low. At first I was sceptical because I thought, how is it gonna save me money if I have two loans? Well Francisco, said, " oh, don't worry, with the tax money you'll be getting, you will be able to pay this first loan and won't have pay anything out of pocket." So I said, " ok, that makes sense now." WELL come tax season and my tax guy says to me, oh, you don't get and cash for having this system installed, you only get a credit. Hmm, as I turn red with anger. I mentioned what Mr. Francisco had mentioned to me at the time of sale. The tax guy says, oh no, that was years ago. So, at the end of the day, I'm stuck with this high interest loan and now have to pay MORE then I was paying for my electricity then I was before. So, what now, Mr. Francisco? He tells me that he's sorry and he needs to word it different from that point on. Ooops! Very unhappy with these guys. F- in my book

I cannot believe this company's customer service and communication could be SO POOR! I had to constantly call them for follow up. Issue after issue especially after the solar panels were installed and they had our $.

I cannot believe this company's customer service and communication could be SO POOR! I had to constantly call them for follow up. Issue after issue especially after the solar panels were installed and they had our $.

I cannot believe this company's customer service and communication could be SO POOR! I had to constantly call them for follow up. Issue after issue especially after the solar panels were installed and they had our $.

We priced 2 companies that provide Solar, and we chose Solar Solutions for 2 reasons: They not only explained the process in words we understood, and they made the financing very easy. We also thought extremely highly of their salesman. He was a joy to work with. The instillation was fast and clean, and the hand off to us from Joe Stephani was exceptional. This company not only installs the equipment, but they monitor it and agree to take care of issues as part of the warranty for 25 years. Not only does one help the ecology around them by purchasing this product, but this company has shown us that they take care of their customers. We couldn't have expected anything more than what Solar Solutions delivered.

We priced 2 companies that provide Solar, and we chose Solar Solutions for 2 reasons: They not only explained the process in words we understood, and they made the financing very easy. We also thought extremely highly of their salesman. He was a joy to work with. The instillation was fast and clean, and the hand off to us from Joe Stephani was exceptional. This company not only installs the equipment, but they monitor it and agree to take care of issues as part of the warranty for 25 years. Not only does one help the ecology around them by purchasing this product, but this company has shown us that they take care of their customers. We couldn't have expected anything more than what Solar Solutions delivered.

We priced 2 companies that provide Solar, and we chose Solar Solutions for 2 reasons: They not only explained the process in words we understood, and they made the financing very easy. We also thought extremely highly of their salesman. He was a joy to work with. The instillation was fast and clean, and the hand off to us from Joe Stephani was exceptional. This company not only installs the equipment, but they monitor it and agree to take care of issues as part of the warranty for 25 years. Not only does one help the ecology around them by purchasing this product, but this company has shown us that they take care of their customers. We couldn't have expected anything more than what Solar Solutions delivered.

After receiving 3 quotes I chose Solar Solutions based upon the quality of equipment offered, local presence, length of warranty, price and liklihood of continued operation. I was also impressed with the monitoring software they include. I was kept updated during the development, permitting and installation process. They provided me with visual diagrams of the proposed installation, and allowed me to make adjustments before install. The install was completed on-time and problem-free. Solar Solutios provided all paperwork neccessary to apply for state and federal tax credits and worked with the utility to activate the solar install.

After receiving 3 quotes I chose Solar Solutions based upon the quality of equipment offered, local presence, length of warranty, price and liklihood of continued operation. I was also impressed with the monitoring software they include. I was kept updated during the development, permitting and installation process. They provided me with visual diagrams of the proposed installation, and allowed me to make adjustments before install. The install was completed on-time and problem-free. Solar Solutios provided all paperwork neccessary to apply for state and federal tax credits and worked with the utility to activate the solar install.