Solar-Fit

Horrible

ZERO BIG ZEROS This thing makes you put at least one star. Ordered my solar panels one year no interest. They never completed the job. Have called several times, actually saw the owner Bill at a fundraiser he said he would call me the next week. It’s been about 6 months now. They charged 11k more than agreed upon turned it into a collection company. The panels still aren’t hooked up! I have several leaks in my new roof and to add salt whatever you think you will save on electric you will not because your insurance goes up more! Just a bunch of false advertising beware beware beware!!! Attorneys getting involved and I will update everyone after. YOU DO NOT SAVE MONEY WITH SOLAR PANELS!!!

Horrible company to deal with...Go elsewhere!

This company is so unorganized and blames the customer for their mistakes. First the scheduling is a nightmare and they schedule the install and don't call or show-up. I missed 3 days of work because they did not show up or call after they scheduled. You have to look over your documents with a fine tooth comb or you could end up paying thousands more because of errors. They sell you promotions and then back peddle and have an excuse why you don't get the promotion or try to make you look stupid by saying " Oh, I can see why you thought that and it could be misleading". You have to email and call multiple people in the office to get anyone to respond back to you. I tried to call the manager "Scott" a few times and they set up layers making it impossible to contact or you have to communicate thru several people and he still does not call you back, and once he was scheduled to come to my house to look over the project and never showed and had another person show up. The office emails to schedule the inspection and I give them 2 days that I'm available and then I never hear back. I email the person in the office and she never responds back, so I call and she tells me they can't schedule the final inspection until the job is completed...I informed her the jobs was completed last week. Solar-fit did not even know the job was completed to schedule the inspection, but again they were going to have me sit home yet again with nobody contacting me to let me know the inspection was NOT even scheduled. The installers had to wait around for sometimes hours waiting on parts or tools to do the job. On a positive note: The installers, Jonathan, Johnny, Alex, Austin, Christian and a few others that I don't remember their names were awesome. The electrician was also very good. Jonathan should be in some type of management position because his customer service goes above and beyond and if it weren't for him I would have fired Solar-fit.... Run far away from this company. I still don't have paperwork of warranty information.

AFTER THE INSTALL POOL SOLAR PANELS

1. POOL INSTALL AND SOLAR 9/2019. LEFT ME WITH NO DOCS CONCERNING INSTALL OTHER THAN PANEL WARRANTY AND RECIEPT FOR PMT. INVOICE DID NOT DETAIL EQUIPMENT OR WARRANTY. 2. AFTER 60 DAYS FOUND COLD WATER FROM JETS. REQUEST FOR SERVICE CALL BLOCKED BY A "JOE" AFTER MORE CALLS FOR HELP WERE DENIED, I LETTERED OWNER "WM GALLAGHER" SERVICE CALL ANSWERED. PROBLEM WAS "A VALVE ADJUSTMENT " WAS NEEDED. 3.AS OF 10/2022 I HAVE HAD TO REPLACE VALVE ACTUATOR AND PENTAIR SOLARTOUCH CONTROL. $790.00 I SHOULD HAVE DONE MORE HOMEWORK.

Don’t trust what the owner tells you

Beware of the owners promises. He will say anything to get the sale and his daughter then cleans up the mess he makes.

BAD Company - Beware

Sales Pitch and performance of system was WAY over promised. Dealt with the owner Bill Gallagher and everything he said never happened. I made the mistake of buying every product and service he offered. This included 18 of the top of the line SUN POWER solar panels, DC solar panel based 'Split' air conditioner for my garage/wood shop, thermal blanket for attic, solar powered attic fan, solar assisted high efficiency water heater, etc. This was all with the idea that spending around $55k would lower our Duke Energy bill from $229/mo avg for the year down to the min $9 service charge. Instead what I got was to lower my avg bill by $79. $55k divided by $79 = 696 months. My new air conditioner has only been used for 20 to 30 days and has broken down 3 times already. They put in such a cheap unit when it broke they had no parts and I had to wait over a week for the them to fix it. I have made over 20 phone calls to speak with SolarFit owner, Bill Gallagher and he never calls me back. The one time I reached him he said I will have to call you back (NOT!). Maybe you would say they haven't done anything illegal; but I feel like I AM DEALING WITH CROOKS.