Smart Solar Energy

Great Experience With Smart Solar Energy

I was referred to Smart Solar Energy by a friend and already had three other quotes when I first talked to them. Their pricing came in better than the others, and they also threw in a whole-home surge protector at no extra cost. I ended up going with a 12-panel, 5.28 kW system and have been really happy with it so far. I financed through Puget Sound Cooperative Credit Union, and my monthly payment is actually lower than what the solar is offsetting on my electric bill, which was a big reason I decided to move forward. I’m also a PGE customer, so I qualified for a $3,500 Energy Trust of Oregon incentive that came right off the price. They also have a pretty solid referral program. It’s $500 if someone you refer ends up going solar with them. Overall, it was a straightforward experience, no weird pressure, and I felt like I got a really good deal. I’d definitely recommend Smart Solar Energy to anyone around Portland looking into solar.

Highly recommend

We had a great experience working with Smart Solar Energy for our solar panel installation. Everyone was easy to work with, responsive, and professional throughout the entire process. They were quick with submitting the permits and stayed on top of everything from start to finish. Any time I had questions, they responded quickly and made sure I understood what was going on. The installation team was also friendly, professional, and respectful. I really appreciated how timely and communicative the entire team was. The pricing was fair, and the overall process was smooth and stress-free. I would definitely recommend Smart Solar Energy to anyone considering solar!

A Complicated Process Made Simple

The experience of working with Smart Solar was pretty amazing. I was always in touch with their salesperson. We went back and forth quite a bit and had to make some revisions and stuff. Even with the complexity of all the pieces, I got decent explanations as to what all the components were and how they work together. I did cross-sampling of multiple solar companies in the region, and that's how I found them. I have to say, I've had a fantastic experience with them, so I would highly recommend!

Absolutely top flight in all ways.

Every aspect of my experience with Smart Solar was terrific. Phone calls were answered by a human who could answer my questions. In the event that I needed to leave a voice mail I was called back the same day. Emails were responded to almost immediately. Every aspect from initial site evaluation to final inspections was carried out on schedule. Tutorial on the app was patient and friendly. Would not hesitate to use them again or recommend without reservation.

The best company for solar

Our electric bills were extremely high due to an all electric house. We decided to get solar estimates prior to the expiration of the tax credit incentive. After vetting five companies, there was one that stood out above them all. Smart Solar. Jordan Showers of Smart Solar set up a zoom call with me, explained every detail, scheduling, product support and the list goes on. He made no promises he couldn't deliver on. It was clear after our meeting their company would get the contract and installation. Jenn Showers was assigned to me as the project manager. She was thorough, kept me up to date on delivery of products, electrical wiring, local permits and a final day to activate our new solar system. She coordinated with our utility company who ultimately granted our panel system to feed back to the grid. Even with the tax incentives gone, we would have still installed solar. It has dropped our electrical consumption drastically, and is a great selling feature if we ever decide to move. Thank you Smart Solar for a seamless project!

I strongly regret choosing Smart Solar Energy.

Where do I start…. They approved my roof for solar installation after sending out an inspector, even though my roof was over 25 years old and clearly not suitable. This never should have been allowed, and I trusted their expertise. Now that I need roof work done, I’m being told it will cost $5,700 to remove and reinstall the panels—despite being told during the sales process that this would be done one time for free. On top of that, the system has never once produced enough energy to cover my electric bill in the two years since installation, which is very different from what was promised. The most frustrating part is the lack of accountability. I’ve been passed from person to person, calls go unanswered, and no one seems willing to address the issues or take responsibility. This experience has been expensive, stressful, and disappointing. I would not recommend solar through this company, and I strongly encourage anyone considering Smart Solar Energy to do thorough research before signing anything.

Amazing Solar Services

I wanted to install a solar system in my house for a long time. I took my time to research a few solar companies to make sure I was getting a good service for my money. Smart Solar Energy provided a high service during the entire process. I’m a general contractor, and I can find right away when a vendor is not being transparent on their services. Smart Solar Energy was able to answer all my questions and provide a great deal for the project. The timeline was completed on time and all the technicians involved provided an amazing service. My system is running properly, and I’m very satisfied with the service. I highly recommend this company.

All around Excellent

From beginning to end, Smart Solar did fantastic work. Initially and all throughout, it was clear that they were far more knowledgeable, transparent, and helpful than the other companies that had quoted us. The work was all done quickly and professionally. Highly recommended.

I can't praise more highly the information sharing process and customer support that we have received during our solar installation. Everyone at the company has been very responsive to all questions. I'm satisfied that future support will also be just as responsive. I was lucky to have a very skilled and talented father who could fix and build everything (including my house) and did so with great care, thrift, and the best quality of workmanship. It has caused me to have very high expectations and to be very particular about work done by companies or individuals that I hire. It can be a very stressful process for me--and sometimes for those doing the work :) All that said, I'm pleased with the overall result and experience. We only use electricity (no natural gas) for our appliances and we have electric zonal heaters, so solar was a smart investment for us. I really like using the EMA App to see how the system is producing power and I love checking my electricity bill to watch the (lack of) charges. I also liked the support, service warranties, etc. but the fact that the company will come and take the system down once in the next 25 yrs to accommodate re-roofing and then put the system back up really clinched it for us! I would definitely recommend Smart Solar...it's been a great experience for us.

Smart Solar is stellar

I have three friends in my area who have installed solar systems at the their homes in the last year. I got the name of each of their installation companies and did my research on-line. I decided to start with Smart Solar. After the first call with Smart Solar I knew that I didn't even need to call the others. My system is now up and running. The entire process went smoothly and they held my hand throughout the process. Every "i" was dotted and every "t" was crossed. I couldn't be happier. This was the best customer service I have ever received from any company. I have already recommended them to a friend who wants to add solar to his property.

Smart Solar Energy is a great value

We started seriously thinking about solar after we had a knock at the door from a solar sales person. We ended up speaking with several of the big solar installers and another couple smaller ones. They all wanted us to take huge low interest loans to buy a lower quality system than what we got with Smart Solar Energy. Smart Solar Energy allowed is to choose the equipment we wanted at no extra cost, and the overall cost was less than half what many others were trying to sell us. The install was delayed by a day because of illness then some paperwork wasn't left requiring a few extra days during install, but other than that they were great to work with and I highly recommend Smart Solar Energy.

Extremely Satisfied

After researching Solar options and speaking with numerous installers, we chose to go with Smart Solar Energy. I am so happy with this decision. Everyone (Taylor, Jordan, Jenn, Natasha and Devin) involved with the process has been informative and there were no surprises. Installation went as quickly as the permitting allowed. If you are in need of financing, they will walk you through the process as well as help with the Federal Tax Credit. I Highly recommend going with Smart Solar Energy if you are looking to go Solar, you won’t be disappointed.

Professional

Doing business with Smart Solar Energy was smooth and efficient. We had help every step of the way, and the installers even worked despite a very cold and windy rainstorm. Support before and after was very helpful and easy to contact. There was a wait for permits, but when they came through the installation was quick. A very efficient company.

Fantastic experience

Highly recommend Smart Solar. Very transparent with us and their rate was substantially better than some larger competitors. Answered our questions promptly.

Great Company for Solar

I contacted Smart Solar after searching for a Company in my area. Approved in Oregon by the Trust Uses quality equipment made in America Has a 25 year warranty on the complete installation They explain everything and used top notch software to get the solar numbers that worked for me. Sent a guy to my house to make assessments and install data. Handled all the permits and inspections. Walked me through everything and listened to my ideas and thoughts of the system. Did a profession job with Electricians and solar installers. Contacted the Power Company for my job. Answered all my questions in a timely manner via email. Very Professional company. I would give them a 10 if I could. Price is good with tax breaks

Thank you Smart Solar Energy!

We recently completed the addition of solar panels to our home. We elected to go with Smart Solar Energy, and we couldn't be happier. From the very first call, to the end of the installation process, the professionals at Smart Solar were reliable, communicative, and responsive. Our project manager, Jenn Showers, was available through every step of the way. Jenn took care of everything from permitting, to incentive submissions....everything! Do yourself a favor and if you're even considering upgrading your home or business with Solar, reach out to the folks at Smart Solar. Tell them Tina sent you! Their number is 503-694-4600.

Excellent company to work with.

Smart Solar was so amazing all the way through the process start to finish, including all permitting with the city and state. I had concerns about this process from reading about other solar companies, but these guys came through. From sales, to cost, to explaining the process everything went well, and it looks great. I spent many days researching different Solar companies in my area and narrowed it down to three which all provided the same Solar Panels and Inverters. The reviews for Smart Solar is what set them apart from the other two. Also, the price and service warranty is better with Smart Solar. Jordan, Taylor, Jen and all of the technicians were very professional and answered all of our questions. I have recommended them to our family and neighbors.

Great experience

We had an excellent experience working with Smart Solar Energy. The explanation of the process, system design, and components used were all top notch. They handled all permitting with the city and kept us updated on where we were at every stage of the process. Communication was excellent throughout. We're really glad we went with Smart Solar!

Great Solar System and Wonderful People at Smart Solar Energy

My wife and I recently had a solar system installed onto our 6 year old home in Happy Valley, OR by Smart Solar Energy. Wow, they took care of submitting all permits and the system was installed quickly. It was just turned on and is working perfectly. But more than the quality that I see in this system is the quality and professionalism that I have experienced with their staff. From the initial contact with Jenn, Jordan and Taylor to the electricians and panel installers that did their work, everyone was truly a joy with which to work and meet. I highly recommend this company and appreciate being able to take advantage of the Federal tax credit as well as the Energy Trust of Oregon's Solar Initiative rebate.

We are glad we chose Smart Solar Energy for our conversion to solar. They answered all our questions, and communicated well throughout the process. Our electrical inspector commented on the high quality of our system. So far everything is working well, but if we run into issues, we are confident that Smart Solar will be there to help us resolve them.

Solar Made Stress Free

Smart Solar was a great company to work with from start to finish. Solar is something we have wanted for over a decade so when it was possible, we were excited to get started. We got multiple quotes, including doing DIY installation. Smart Solar came in the clear winner in terms of cost and stress reduction. They were not pushy and easy to work with on my timeframe. They were gracious when a week before install we found a problem with our roof that needed repair which delayed the installation team. Our installation was difficult as our roof is very high and hard to access, but at all points the inspection teams following were full of praise even asking who did the work as it was such a nice job. Now everything is up and running and we are looking forward to seeing our energy savings start with the new year. You will not regret working with Smart Solar.

After moving into a new house in Hillsboro, we were visited by 2 national solar company reps who gave us their pitch. Since we were thinking about switching over to solar, we were very excited to listen to them and proceed with the process. However, we found out that we were misled, lied to, and left with a very negative view of the whole solar industry (e.g. I almost had to trespass one of the reps because he would not leave my house when I told him that I needed to speak with my wife about proceeding with the company). We decided to look into a local company and came upon Smart Solar Energy. We are so glad we did. From the first call with Taylor to the final installation, they were completely transparent, honest, and maintained a clear line of communication with us. Even though there was a delay in the final approval by PGE, Smart Solar Energy advocated for us to the final step. We are very happy with our decision to go with Smart Solar Energy for our solar transition.

SMART SOLAR

I have enjoyed working with this company from the start to the very end. Super helpful and always willing to answer my questions. Great customer service

Great Overall Experience and Service

From start to finish my experience with Smart Solar Energy was great. I was a bit skeptical about putting on Solar panels in Oregon but the team at Smart Solar were great to work with. I was not shy about asking hard questions and exploring the math behind the return on investment which was the biggest motivation. I really appreciated the post sales follow-up and their dedicated project manager ensuring things were on track and went smoothly. I will certainly be willing to refer them in the future.

Worth It!

We had previously researched solar panels and didn’t think it was viable. But after taking down a large tree, we researched again and found Smart Solar Energy. Our new panels will cover 100% of our energy needs and this company helps with all the energy rebates. Worth it! Jordan was honest, clear, and organized with what his company could offer. The installers were professional and efficient. Activation was slower than hoped for, but that was a city/utilities delay. Smart Solar kept us in the loop with updates and communication. My favorite part of this company is their warranties and continued 24/7 monitoring support. I love that we have a local company to pair with on our new solar journey. Highly recommended.