Semper Solaris

Verified profile
Updated: 27 February 2024
Installer

Installing solar since 2012

Semper Solaris logo

3.40 from 310 Reviews

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Semper Solaris reviews


Breakdown of consumer reviews

Sales Process

4.2

Price as quoted

4.1

On schedule

3.8

Installation quality

3.8

After sales support

3.6

Latest good review thumbs up

Rob and Jen | San Diego, California | 06/07/2023

Rob and Jen Mira Mesa

Thank you very much Semper Solaris team. We had HVAC and Solar installed in March and April of this year. Both the HVAC and Solar installs went very smoothly cleanly and professional. Very happy ☺️

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Latest bad review thumbs down

T G | Antioch, California | 03/07/2024

Absolutel trap

Solar with all the bells and wistles a "moneytree" loan has. They lie about the price going up over 30% on your monthly mine is going from 395.00 to 729.00 after 9 months. They promise you refund insentive money is gonna come to you via SPIP but it's dry so nothing there either. My system hasn't worked properly since day1 and I am on day 250 now still waiting for them to do anything but make sure they have control of YOUR internet. Trap from day 1 and if you want it down because they cannot deliver, well that will not only cost your, it will damage your credit severely and the cost for removal will be on you.

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Syed Khadri | Reseda, California | 02/27/2024

Beware of false assurances

I had solar installed thru them in late 2020 and I was told at the time that if and when I get my roof done, there is a $35 per panel charge to uninstall and reinstall the solar panels. Fast forward to February 2024 and with the rains we have been having, my roof started to leak. Doing my research on roofers I inquired with Semper to do room and they quoted me $22K for the roof plus $315/panel to uninstall and reinstall. After much discussion, we agreed upon $75/panel whether I get the roof done thru them or with some else. Finally, found a good roofer for $15K and when I contacted Semper to write up a contract to do the uninstall and reinstall of solar panels, they completely breached my trust. They said they do not offer this service unless I get the roof done thru them or have battery installed or have solar work done thru them. This is what I get for supporting a veteran owned business. Very dishonest, ridiculously over priced, horrible customer service. Eric doesn’t know what Ameet is saying and Jennifer doesn’t know what Eric is talking about. Poorly managed organization causing nothing but agony, frustration and disappointment. Perfect recipe for my lawyer who is working diligently towards a hefty payday. Buyers beware. Stay away from this company and save yourself.

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Sparkey | El Cajon, California | 02/19/2024

Still paying $410.00 to the loan and paying $650.00 to SDG&E

UNSAT We’re paying for the loan ANY paying SDG&E at he same time!!! Had the solar installed on 13 Nov and now 19 Feb. This is going to save us money???

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VK | San Francisco, California | 02/07/2024

It is true- they ruin your roof, I live with buckets now

I was an educated buyer. The process of installing was smooth, but they ruined my new roof. I had the original roofers come out to take a look since Semper Solaris TAKES FOREVER TO RESPOND. They confirmed that the installation was faulty and showed me how the correct way to install solar panels on my roof would be like. I NOW see that the way they made errors and patched my roof was amateurish and I regret that I ruined my new roof. Don't use them. There are other much better providers. I really wanted to help the veterans but it's been rough living under a ceiling that is leaking cats and dogs due to them.

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Al Cui | Martinez, California | 12/16/2023

Semper Solaris / Buyer Beware

In January 2023, California NEM 3.0 was looming ahead and I was concerned about missing the opportunity to get solar panels and enjoy the benefits of NEM 2.0. I started a mad dash to get solar installed before that date. I started interviewing solar companies. At first blush it seemed that Semper Solaris had it together better than the two others I interviewed. The sales rep was responsive and answered my questions to my satisfaction. Plus it is a veteran owned company according to their advertisements. Why not use them. They did seem to cost more than the others, but I believe you get what you pay for. As long as they delivered as promised it would be worth it to me to have peace of mind. After I signed the contract, my sales rep became more and more distant. I wasn't surprised since she got the contract, but she did claim she would keep in touch which did not happen. During our discussions I expressed concerns whether I have to include my roof as well. Grains were coming off my shingles, and that had not happened before. Semper Solaris inspected my roof and said it was fine. I have many years of life left on my roof. I thought great. Semper Solaris installation crew were fast, efficient and friendly. The project finished as planned. The permits took awhile, although that was really the City and not Semper's fault. I received an email from Semper Solaris on August 29, 2023 indicating my system was completed and operating. I qualified for NEM 2.0. Around the date of September 13, I contacted Semper Solaris to indicate I lost a bunch of shingles after a wind storm. Two weeks after receiving correspondence my system was completed. I had never lost any shingles before and reiterated my concerns for my roof. Not until December (3 months after notifying them of my shingle loss) did I receive contact from Semper Solaris to inspect my roof. They had me agree that if Semper inspects my roof and determines that the damage is not caused by them, then it won't be under warranty and I would be charged $250. The timing of losing all those shingles a few months after they walked on my roof seemed more than coincidental, especially since before we ever started this project I continued expressed concerns about my roof. If my roof is healthy and I have lots of years left, I shouldn't have to fix shingles a few months after installation. On December 13, the Semper Solaris crew inspected my roof and determined that they are not responsible. I am waiting for my $250 bill. Furthermore, they went on to say they can fix my roof and will provide an estimate. Despite the fact that I expressed my concerns before ever starting this project that I wanted to make sure my roof is ok and would last. Now I am forced to repair at the least and maybe something more at the most. Semper has indicated on my single family home, ranch style that all my ridge caps need to be replaced. They would fix it for $2,500. But they would offer me a 10% discount for $2,250. So with the original charge of $250 to come out and inspect my home, I'm back up to $2,500. Again, if my roof is in such peril, why didn't Semper tell me at the time and I could have addressed it at that point. But now not even six months later (3 months delay on their end) I am forced to consider replacing my ridge caps. As I sit here and contemplate my options, if I had to do it all over again, I would have used a less expensive vendor and had my roof included in this process. To anybody else who wants to consider using Semper, I would think twice. There are too many other companies out there charging less and providing the same service. Also, getting an independent roofer to inspect your roof would be better than using Semper's all in one service. They have a vested interest here to navigate the sales cycle in their favor. Buyer beware.

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Mike | La Canada Flintridge, California | 12/12/2023

Poor Quality, Experience, and Professionalism

I used Semper Solaris for our solar installation, partial re-roof, and new HVAC unit. We have had issues with all 3 jobs. We had all of this done in 2021, and we're still having trouble getting our issues resolved. I've been passed around to a couple of different "specialized customer service" reps, and they have been great. However, unfortunately, they cannot really do anything but to continue to relay the issues and schedule new appointments. I have had so many issues with our roof, that I completely find it irresponsible and unprofessional that I haven't heard anything from anybody within the Roofing Division. The Director must be completely embarrassed that he cannot find 2 techs that cannot properly complete a partial re-roofing project. He certainly has not come out to see any of the issues, and apparently is too busy to worry about quality or reputation. Cannot believe that these guys are still in business. Stay away from this company.

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Tom G | Carlsbad, California | 11/15/2023

Slow service, horrible communication & ACH payment theft

I hired Semper Solaris in December 2022 and it's now November 15, 2023 and still DO NOT have a fully operational system. It's produced ZERO electricity for me and they still have not released control of the system to me. However, they've taken over $72,000 from my account including two payments yesterday of $4,340 & $7,218 via ACH payment without notifying me, nevermind providing me proof, that we passed 'final inspection'. Their 'final final payment is only $250' which is supposed to happen once we have an approved and operational system. Beware of this company!

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Resentful in Richmond | Richmond, California | 11/14/2023

Terrible service

The customer service is terrible. They epitomize the reason for going with a company that does both the panels and battery with inhouse expertise. Panels and battery installed in September, it is now November and the battery is not working. The enphase and Semper techs have come out multiple time, but never together. Lot of he said, she said on why it is not working. No actual documentation of the issue either. Meanwhile, guess who is paying finance charges for a product that is not working?!?!?!

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Melody | Carmel, California | 11/01/2023

No communication- no customer satisfaction

We had solar and wanted to add more panels. We contacted Semper Solaris and started the arduous process of getting a plan together. Everything started out okay, things slowed down and we couldn’t get updates. It could take days, even a week, to get a response. The panels were installed, but then we hit a brick wall and nothing happened for over 3 months. We were paying for equipment that wasn’t doing anything, missing out on the best weather of the year, and not getting any communication even though we were on top of following up with our rep. Before all was done, we spoke with several different people being passed on) and eventually inspections happened and eventually sign offs and activation. Do to the issues, we had asked for a minor fee to be waived to show good faith and at then end of the day they charged us anyway. We have holes in our ceiling from installation and have no idea if these will be fixed as communication is often non existent. The installers were great, but the rest of the process was not great. I will not be referring them to friends or family.

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Julie | San Diego, California | 10/26/2023

Solar roofing project

I have had a complete solar system put in.Since February of 2023 my roof has Been leaking… I have had no support from Sempra Solis to fix my leak and Problemn.. They have come out found the Problemn refuse to fix the roof… I have called numerous times with no help. It is now Nov. and the raining season is coming… I WOULD NOT RECOMMEND this company for anything. No Repair at all and they DONT quarantine there work… I am now on the process to contact BBB file a complaint Which can be file … Sempa Solis is not worth your struggle and they Don’t Back there company

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AngryinHB | Laguna Beach, California | 08/23/2023

Multiple delays and incompetenace

I contracted Semper for solar and a new roof. The roof has failed inspection three times! I am now on a month waiting for the roofing to be complete so the solar can be installed. In the meantime I have had A/C installed so my electric bill continues to climb while I wait for my solar, which I financed and am paying. They have no regard for their customers. They have left a ladder in my front yard attached to the house for over a week despite my repeated (4 times over a 3 day period)) request to have it removed until needed, which won't be for another 5 days. Apparently once Semper gets their money from the financing company they stop providing good service to their customers.

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Solar panel cost calculator

Service types


Residential solar - Grid tied

Residential solar - Hybrid solar systems

Energy monitoring

About Semper Solaris


Semper Solaris is California's premier solar panel installation contractor and residential roofing contractor! Semper Solaris is a SunPower Elite solar power company and we've been honored as SunPower's Residential National Dealer of the Year! We offer the best solar panels available on the market and we are locally and Veteran owned. Oo-rah! We'd love to crunch the numbers on your power usage and determine the best way to install your solar panel system to save you the most possible money, and while we're inspecting your roof, we can do any roof repairs needed or put on a whole new energy efficient roof! As the top rated California solar and roofing company, we are also proud to serve Los Angeles County, San Diego County, Orange County, Palm Springs, the Inland Empire, and the Bay Area. If you want the best solar power system and energy efficient roof replacement from the top rated local solar energy company, call Semper Solaris today! Ask about our HERO approved energy efficient upgrades.

Office locations


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California - El Cajon

1805 John Towers Avenue, El Cajon CA, 92020

California - Santa Fe Springs

10713 Norwalk Blvd, Santa Fe Springs CA, 90670

California - Riverside

1218 Spring Street, Riverside CA, 92507

California - Palm Desert

74350 Alessandro Drive, Palm Desert CA, 92260

California - Santa Ana

1701 East Edinger Suite H1, Santa Ana CA, 92705

California - San Diego

964 Fifth Avenue Suite 510, San Diego CA, 92101

California - Hayward

2505 Amaral Ct, Hayward CA, 94544

California - Bakersfield

3600 Pegasus Drive Unit #3, Bakersfield CA, 93308

California - Fresno

177 N. First St., Fresno CA, 93702

California - El Cajon

1805 John Towers Ave, El Cajon CA, 92020

California - Riverside

1218 Spring St, Riverside CA, 92507

California - San Diego

964 Fifth Ave, San Diego CA, 92101

California - Palm Desert

74350 Alessandro Dr, Palm Desert CA, 92260

California - Campbell

180 E Sunnyoaks Ave, Campbell CA, 95008

California - Concord

1990 Olivera Rd, Concord CA, 94520

California - Redlands

1720 Howard Pl, Redlands CA, 92373

California - Manteca

3025 Palm Ave, Manteca CA, 95337

California - Fresno

5234 E Pine Ave, Fresno CA, 93727

California - Sacramento

5320 S Watt Ave, Sacramento CA, 95826

California - Bakersfield

2353 Cepheus Ct, Bakersfield CA, 93308

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- Tampa

501 S Falkenburg Rd, Tampa Florida, 33619

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- McKinney

6800 Weiskopf Ave, McKinney Texas, 75070

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- Santa Ana

1701 E Edinger Ave, Santa Ana California, 92705

- Rancho Cordova

2440 Gold River Rd, Rancho Cordova California, 95670

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Arizona - Phoenix

329 W Lone Cactus Dr, Phoenix AZ, 85027

Certifications


Better Business Bureau Solar Energy Industries Association California Solar Energy Industries Association

Contact Semper Solaris


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Head Office
964 Fifth Avenue Suite 510, San Diego CA, 92101
Website