Renewable Energy Corporation

***DO NOT USE THIS COMPANY*** *EDIT IN RESPONSE TO OWNER* Do not mislead your customers. "Policies ... based on contractual and insurance requirements." So, what you're telling me is the next guy to buy a house with your panels installed is S.O.L. for having them maintained since they weren't the original owners that were under contract. Also, btw, I never received a call back "upon her return." I was informed the operations manager would be away, but was not informed anyone would be working on a quote except her. In fact, I was told that I would need to wait for her to return in order to get my quote. If there was a team working on it, then I figure you'd have another member reach out to me, especially for a customer that wants a new roof from you. Extremely disappointing business and customer service practices. Also, regarding the Enphase warranty, I called Enphase and they told me "You MUST have the original installer (aka the maintainer) come and take a look at your panels." *END EDIT* *ORIGINAL POST BELOW* Genuinely the first time I've ever been frustrated enough to leave a review on anything. My fiance and I just bought a house that has panels originally installed by REC. We knew the house needed a new roof and asked the sellers to get a quote for us. REC told the sellers (original owners of the panels) that it would cost $4000 for removal/reinstall for before/after getting the new roof put on. My fiance and I thought that seemed fair, so after going through with buying the home, we coordinated a roofer and reached out to REC to schedule them to remove/reinstall the panels. HOWEVER, REC informed us they would not remove/reinstall/touch our panels since we were not the original ones under contract. I asked if we could write up a new contract and they said no. So, not only do I need to get a new solar person... this also screws me for warranty with the panels. If the microinverters have issues, which are through a company called Enphase, then Enphase wants the original installers (REC) to come out and check the panels. But REC won't touch my panels since I wasn't the original one under contract. Lastly, REC told me they would only remove/reinstall my panels if I got more installed or if I got a new roof through them. I told them "Great, I'll get a new roof through you so I only need to talk to one contractor for everything." REC front desk then told me the Operations Officer (Sherry I think?) would reach out with a quote. I called 4 times over the course of two weeks waiting for this Operations Officer, but the front desk kept giving excuses as to why she was unavailable and that it would only be a couple more days until I eventually said screw it and went with someone else. Renewable Energy Corp genuinely has to be one of the worst companies I have ever had the misfortune of having to work with. ***To anyone that plans to use this company, please go somewhere else unless you want to absolutely royally screw over the next guy that buys your house***

Like Barry Levinson's Movie Tin Men

which concerned ruthless aluminum siding salesmen in the 50s (based on Baltimore FormStone salespeople), Renewable sent out a "Marketing Director"- NOT a salesman, because they didn't have a footprint in Federal Hill. If we would work with them, we would get a 30% discount- but don't tell our neighbors, since the price wouldn't be matched. All we had to do was to be willing to put in a few good reviews, and provide references as required. 30% of a ridiculously inflated number which was 15000 higher than the next lowest bid. At the end, even with the "discount", the system was the most expensive one we priced, with the least power, and an inflated estimate of the percent offset of our electric bill. We were also told we would need to upgrade our electrical panel (costing 2000- 4000) to be up to code, which turns out to have been false. I'm not one to write negative reviews, but I wish I had read the one below, in which someone seems to have had the same experience. Hmm.

Worst Rip off EVER!!!

Renewable Energy Corporation over-charged us! They said that by us agreeing to allow others to view our installation ,they would cut the price almost by half. Even with that, and the tax credits, it turns out we almost paid double what other companies sell their panels for. As far as PEPCO cutting us a check at the end of each year because we would be generating more energy than we could use... we have NEVER EVER EVER received a check from PEPCO! And I am still paying off the loan for the installation, and this has cost us way more then it was worth, and we have yet to re-coop any benefits or saving from our panels!!!! DO NOT USE RENEWABLE ENERGY CORPORATION IN MARYLAND FOR SOLAR. THEY WILL RIP YOU OFF.