Planet Solar

Bryan Colbert was incredible to work with. As a local Realtor in the area, I had some complex solar related questions that needed answers for one of my clients. He went above and beyond and delivered exactly what we needed. Mark and the team at Planet Solar will absolutely be one of my go to resources for anything solar related.

We just completed a major solar installation on our Palm Springs home — 47 panels, 2 Tesla Powerwall batteries, and a full electrical panel upgrade. After going through the entire process with PlanetSolar, I completely understand how they've built their business entirely on referrals with zero advertising. From start to finish, their execution was flawless. The sales process was relaxed and pressure-free, backed by a detailed proposal with clear projections on energy costs and savings. They showed up when they said they would, every time. The work itself was exceptionally clean and professional — including the painting and patching of areas that needed to be modified, which isn't always a given with contractors. On a job this size, a few minor issues cropped up, as is pretty typical. What impressed us was how quickly and painlessly they handled each one — no runaround, no hassle. The touch we appreciated most: two months after completion, Bryan from PlanetSolar came out in-person to confirm our satisfaction and verify the system was performing as projected. That kind of post-installation follow-through is rare and really sets them apart. Special shoutout to Eduardo and Zeke — true professionals and outstanding representatives of the PlanetSolar brand. We will absolutely be recommending PlanetSolar to friends and neighbors without hesitation.

Dealing with Planet Solar has been a night mare. They put my lease through Sunnova which was a rip off. Now Sunstrong has it and they are no better than Sunnova. The panels have lanot produced for about a year. No one wants to come out for repairs. SunStrong tells me I will not be refunded all the money Sunnova owes me. SunStrong calls me every day trying to collect $1200.00 for panels that don't produce. Dennis at Planet Solar was supposedly going to try to help me, never heard from him again. This is getting to be too much!!!

No customer service available during the weekend. Working hours from 8 to 5, Monday through Friday. With no power over the eeekend and nobody available to solve the situation. This review is from Puerto Rico. I would not advice anybody to make business with Power Solar. They are the worst in customer service. I do not even want to imagine what would happen during a huracanes!!!

Because of the expensive monthly electricity bill during summer last year, we decided to have solar system. We studied how it works and how it will benefit us which lead us to call 3 solar companies. However, Planet Solar came out with the best in value and quality. Staffs are very friendly and professional. They gave us enough time to ask our questions and we really appreciate their knowledgeable answers about solar and what they are selling. We believed that we got the best panel in the market. We contacted Rick by phone and we got response immediately. Consultation appointment was set up. At this time Rick gave us a very reasonable quote based on our electricity consumption and plan to own EV. So that’s why we chose Planet Solar. At the beginning we were given time frame for every steps in owning solar. Professional inspection done on our roof and we were so happy that he saved us almost $5000 which other companies we spoke of who said that we have to spend that amount for our roof before we can even own solar. Everything went well accordingly and through the deadline. To this date we have 7 mega watts credit. Also even if the installation was done last December, Planet Solar monitors the equipment to make sure it’s generating electricity and working as it is supposed to be. It’s our 6 months of 12 billing and they are still in contact with us which shows that they care about their customer even after the papers are signed. We are happy with them and will greatly recommend Planet Solar to everyone we know. Their being local is a plus, too. Thank you planet solar!

Planet Solar was incredibly professional throughout the process. From the initial detailed plan tailored specifically for my home to the hitting all installation deadlines, and aligning with the town & electric company to complete the process. Only been 6 months, but so far we’re saving a lot of money from our electric bill. Solar is a no-brainer in the desert, and these guys are pros in every way. Thank you!

Cabo Rojo , PR

After hurricane Fiona-sept 2022 *No service for dead batteries after one week *Service over Phone - sales department answers and has specific instructions not to transfer calls to service due to high volume *aftermath -paid a lot of money to be prepared for hurricane -they were not prepared to even answer the phone and schedule a day for service

Great company

First time solar buyer. Easy process with a great staff. Guys I know have been doing the job for 20+ years.

It was a pleasant experience. Everything was timely and everyone we dealt with were professional. There were no hidden surprises. When the job was done, there were no messes and everything worked great and still does

Honest company and great technical support

Recommended 100 %, honest company with great Customer Service support. System installed in less than a week and all my questions answered. Technician explained the installation process and where very attentive to any questions I may had on the installation. System has never failed and I can recommend Planet Solar as the best company for people looking for any solar system installation. I have installed at my home 27 solar panels with 3 Tesla batteries. The best price in the market and can guarantee it. Thank You Planet Solar: http://www.planetsolarpr.net/

excellent customer service

Professionalism and Expertise 100% The best company.

Fantastic Experience

We recently put on a new Roof in March 2021. Next step is Solar- after receiving numerous bids we chose Planet Solar. The bid was the best bang for our buck- KW production was a factor with kids home all summer and thinking of the future as well. One key component in choosing them is that I went directly to there office, I met Marilyn and Ben. They answered more of my questions- I mentioned how leary I was of having holes punched into my roof, Ben took the time to show me the material they use to ensure no leaks! The installation crew was incredible, I never know how many steps it took to really get solar installed. The day after Solar I called my roofer- as you know some installers just punch holes in your roof, Planet Solar took care of mine as if it was theres- he could tell they were cautious and they didnt walk with "lead-feet" and ruin the granules on my shingles! So..do your homework, ask your questions, then realize Plant Solar offers the expertise, and the knowledge you really need.

Great Overall Experience

After receiving a couple of quotes from other local solar companies I decided to go forward with Planet Solar due to their excellent communication and transparency. Marilyn was extremely easy to deal with and always willing to answer all questions asked. Their competitive pricing made it a no brainer. Thanks Planet Solar for great overall experience

Excellent service

The team and planet solar was very knowledgeable, helpful, efficient & professional . A great experience from start to finish. I would highly recommend!

A great solar experience.

Planet Solar was one of the best companies I have ever worked with. I looked around and asked around for a good solar company. Planet Solar was recommended to me by a friend and I made the call. Marilyn was my first point of contact and she solidified my decision to use Planet Solar. She was thorough and knowledgeable and very easy to talk with. I had done some initial system size estimates based on everything I knew. Once I spoke to Marilyn, she designed the correct size system and actual told me I didn't need as big of a system as I had estimated. Once we agreed on the details, a contract was drawn up and work began very quickly. They pulled all the necessary permits, ordered all of the supplies and kept me in the loop the entire time. Installation was quick and professionally done. They were able to go through the attic which minimizes the conduits on the outside of the house. The workers were all professional, polite and always cleaned up their mess. A few short weeks later, I was producing electricity. The only low I have about going solar, I wish I would have done it sooner.

Exceeded our Expectations

Let me start by saying I have no connection or allegiance to Planet Solar. (other than being a happy customer) They were the fourth of four proposals that we got and they were the cheapest of the four, even though they proposed an almost identical system and components as one of the other companies. Cost was the biggest factor in going with Planet Solar and we are extremely glad we did. From our first meeting with Marilyn we just felt like we were in excellent hands, and dealing with someone we could trust, not your typical sales person just trying to close a deal, and it didn't end there. Everyone we dealt with from Jason who came out to do the pre installation inspection and the foreman Juan who was there on the day of the installation were very professional and courteous, exactly the kind of people you want working on your home! I highly recommend getting a quote from Planet Solar if you are serious about getting solar! We are Happy we did!!!

Install and Hardware is Good, insufficient power

Purchased a Planer Solar System last year. Install and roof prep was fine. Now, a year later we are still getting fairly good sized SCE bills. Asked for a solar audit, they reviewed the bills and they tersely concluded it was a tree (not sure what tree) impacting system output. If it was a tree should not have panel placement have taken that into account? Have contacted the rep to ask if panels can be relocated or augmented and he is unresponsive. After spending almost 30k for the system I’m disappointed.

Satisfied customer

We purchased a solar system from Planet Solar (Fresno) in September 2019. They were very knowledgeable and pleasant to work with. They took the time to help explore the best options for our property and design an expandable system. So far it has been working very well.

Very Happy

We are very happy with the service and installation of the solar system. Ben and Marilyn were straightforward to work with and help us reduce the system cost by using rebates available for our situation.

Professional, most knowledgeable, outstanding service, & caring!

I am business professional giving an excellent review for Planet Solar as they definitely earned my business! I had planned on going with another Solar company that was successful in our area. However, what changed my mind was that I was treated with respect and patience. One of the owners took special attention laying out all my options and explained them in detail. From there I could make an educated decision choosing between buying or leasing, and design layout. These people did the homework for me and then I chose what I thought was best for me! There was no high pressure involved. Their service was impeccable, their servicemen were clean and professional. I even got my panels on my house in a faster time frame than the other company had estimated for me! I would definitely recommend Planet Solar to anyone or any business. It is hard to find hardworking honest people to do business with. You will definitely find that with Planet Solar!

Good investment and great experience

Great support from sales department (Sadie and Ruben Falu) throughout. Very professional installation by expert engineers (led by Jorge Asencio). Highly recommend this company.

7 Years and Still Working Great

OK. I took 7 years to write this review, but I wanted to have all the data. My system was first turned on 7/5/2011. It is 2.83 kw AC. It paid for itself in 6.5 years and is now making me money. Turned out to be a better investment than real-estate or the stock market. It has returned about 15% a year. The only issue I had was that the display on the inverter is unreadable due to UV damage. However, I still know that the unit is working because my monthly bill is still near zero. I was unsure about installing because I have a very old roof, but there have been no leaks. I clean the panels a couple of times a year. Installation and materials were all top notch.

Plant Solar review

With Pg and E going up year after year my husband and I had been considering solar for over 2 years. We had done several different consultations none of the companies could meet 100% of our production needs. After we meet with Ben the owner of Planet Solar we knew we had found the company we wanted to go with. The entire experience has been seamless from consultation to installation. We are now up and running and watching the savings happen.

Our Step Toward Cleaner Energy

From our presentation/sales meetings with Kirk Weiss; to the installation crews; and the technicians who explained the system to us, the process was seamless. All the deadlines were met. The total cost was as presented during the sales presentation. We are very happy with our decision to award the contract to Planet Solar. Since installation, everything is working well.

Solar install

Steve spent many hours explaining how the system works and we are extremely gratefully for the great service and the friendly installers.

Great Company, Superb Product, Excellent Service/Installation

I normally don't post reviews online, but my experience with Planet Solar's installation of my solar electric system was SO positive that I need to tell others who are considering going solar. From start to finish, I had excellent customer service from Planet Solar. Their reps were knowledgeable about every phase of my project, from design to installation; and they offered me a wide range of choices for panels as well as lease and purchase options. They handled all the paperwork for me flawlessly, including obtaining approval from my homeowners association (HOA) and working with my local utility. I was concerned about how the panels would look on my roof, particularly any conduit that would be exposed. And Planet Solar's installers could not have been more accommodating. They ran almost all the conduit and wiring through my attic into the garage, so the installation is "clean" and aesthetically pleasing. In fact, the HOA inspectors who came out to approve the final installation said they wished that every installation could be done as nicely as mine. What a compliment! Planet Solar energized my system in early September, only one day after my utility and the City made their final inspections. And it has been operating flawlessly for nearly 11 months -- in fact, production is even higher than I was promised. Planet Solar also threw in two complimentary panel cleanings, just as they promised, to ensure the system is operating at max output. In sum, I could not have had a better overall experience. I am delighted I chose Planet Solar as my contractor, and I recommend them most highly.

Excellent results

Steve Pyle and his team did an excellent job with very personal service. Job was completed in a timely and professional manner and has worked flawlessly for 3 years reducing my electric bill to next to nothing. Highly recommend Steve and Planet Solar.

New solar for my home

I knew nothing about solar so when I called Steve Pyle at Planet Solar I was very cautious to double check everything he told me with a friend in the solar business in another area. Everything Steve had told me checked out great so I proceeded to award them the contract. WOW, it could not have run smoother and I am very pleased with the installation. And when I have a question, Steve is always available to get right back to me and explain the solution. You can't go wrong with Planet Solar.

Horrible After Sales service

Be careful as this company has no follow through once your system is on your home. Our Edison bills NEVER dropped after their system was installed in our home and, for months, we tried to get them to inspect the system. Several excuses but no reporting, no follow through. Perhaps other retailers are ok but the group from Palm Desert is just terrible.

On time and no price funny stuff

Planet solar gave us a price, and timeline and stuck to both of them. We were away for part of the install but our sales guy, Ross, kept us in contact and even coordinated two of the other sub contractors for us.