Olson Solar Energy

Buyer Beware

We originally had installed our solar system with 14 panels. Several problems resulted from this installation. We found that when multiple problems occurred, Olson's did not respond. We were left with the opinion that Olson's approach to address issues was to ignore them and hope they just go away. Later we decided to increase the number of panels. Unfortunately, we needed to go back to Olson's, which proved to be an error in judgement. Same issues as before. The project manager would not respond to issues. There was a large amount of damage done to our yard. As requested, we took pictures. Sent them out which resulted with unfulfilled promises that Olson would fix. We were so frustrated that we wrote a 3-page letter outlining issues and sent the letter along with the pictures and copies of emails to Cameron Olson himself. Again nothing. Olson Solar left us high and dry. Best advice is to use another solar contractor. They do not care!

Buyer Beware

BUYER BEWARE, our salesman over promised and Olson Solar Energy under delivered.  BUYER BEWARE

Paying for something that isn't working

Took out a loan for solar- figured I would be growing towards energy independence and the system would eventually pay for itself. Wrong. Since having solar installed, I have almost doubled my electricity consumption. It's as if the energy I am producing is being charged as if I am using it. This has been a bad experience from the beginning. They bored under my blacktop driveway and heaved it up. They installed a monitoring system for my solar and it hasn't worked in 3 months. Nobody will help me troubleshoot. When the system was working, I constantly had one panel that wasn't producing solar. If you want to fight constantly with your system, go ahead. I regret this purchase 100%

Incompetence all around

Worst experience ever! First of all I want to say we were probably very excited to have panels. Basically they never got the correct approvals from out power company to have the panels hooked up on our property even after having us come with $10000 more than the quoted amount. They put up the panels just to have the master electrician come and figure out that we need tons of extras in order to make them work. Owner never took any ownership of the screw up and blamed the power company and proceeded to belittle me for the fact that I was upset with the fact that they lied about the problems for over a month and kept telling us that we were going to have the panels up running every week. And when I called them out and expected answer they told me I stress them out and that they will not talk to me and hung up on me. This was a $70000 project I think I had every reason to be upset and demand answers. We never received an apology for these issues from the owners.