Nova West Energy

Our solar panels have saved us so much money so far

We had solar panels installed last spring after having a few consultations with different solar companies and have had the best experience with Nova West. Our sales rep Tony was great to work with answering all our questions promptly and giving us much needed honest advice. The installation was scheduled and executed quickly and quality of work was excellent. We have been so pleased with the service and company that we have referred others looking for information on solar. Our solar panels have saved us so much money so far and we definitely feel that our investment is well worth it already. We would encourage anyone interested in solar to research as much as possible then call Nova West because they will have the best options available.

Outstanding is an understatement!

Outstanding is an understatement! My experience with Nova West Solar has been fantastic. The Solar installation was fast, the worksite was completely cleaned up when they left ant the installation looks great. The staff was always friendly and professional. The after the job customer service is just as great. I had some technical issues that were resolved quickly with excellent follow up. I can't say enough about this company. They are awesome!!

Awesome company!!

We could NOT be happier with the service we received. Our system is amazing. We heard about Nova West from two friends that each had a system installed in the last few years and they were both very pleased. We stopped by the Nova West booth at the spring Home and Garden show and made an appointment for a consultation. We had done our research and knew what type of system we wanted. Ian Rock (rockstar!) was our sales rep; he was very patient and answered all of our questions. We signed a contract the following week and had our system installed and running by the end of March. The construction crew was fantastic. They left no trace of their presence at the end of the day. Everything was perfectly clean and there was no damage to any of our plants or the garden in any way. After installation we did have a problem with one of the components (no fault of theirs, part was defective from the manufacturer) and they responded immediately. They replaced the malfunctioning part and our system has been producing clean energy ever since. We cannot say enough good things about this company. They undersold and over-delivered their product!

Wonderful customer service.

Wonderful customer service. Honest, friendly, and very helpful. They did my solar system over 3 years ago and I am truly satisfied. Their office staff is the best, especially Andrew. Andrew is phenomenal!

The staff were very knowledgeable

We had solar panels installed last summer after having a few consultations with different solar companies. It has made such a huge difference in our PG&E bill. It was worth every penny. The staff were very knowledgeable and were very prompt about answering any questions or concerns that we had. The staff were very respectful while doing the installation, explaining every step of the process and letting us know when they would be starting and ending each day. It was a very enjoyable to do business with Nova West Solar.

Very honest and well trained staff

NovaWest staff makes the difference on your solar experience. We have four solar companies coming to our house to evaluate our needs. NovaWest staff not only came and presented the best option, they also took the time to educate us on our real needs and expectations. They gave us ample time so we make an educated decision. Very honest and well trained staff. Trusty people from management to associates.

The customer service offered by Nova West Solar is unmatched

For us, the customer service offered by Nova West Solar is unmatched, they go above and beyond! Ian Rock of Sales is very professional, very well informed, a great listener, patient, respectful and personable. Ian was frank with us with regards to their services vis-a-vis that of their competitors. He never bad mouth their competitors but highlighted the strengths and weakness of Nova West Solar. Ian was not pushy. He was very patient, much as picky, critical and analytical as we are, and always responded to our numerous questions anytime. He gave us personal space and time to make our decision. Andrew Roland of Administration is also very professional, personable, respectful and always answered all our inquiries. The Installation crew- T.J, Jason, Ceaser, Pollo and Frank are also fantastic. They are very professional, very respectful, knowledgeable and accommodated all our requests. The installation was very smooth and great! no trashing of plants, lawn, no breaking down of flower pots, concrete or damage to anything. One can hardly tell a project of such magnitude was being undertaken at our house. The house was clean during and after the installation, compared to other projects we have had done in the past where the house looked like a war zone or to be less dramatic, a tornado or a hurricane ran through.

Nova West Solar deserves to have praises and accolades

I seldom give reviews but Nova West Solar deserves to have praises and accolades. What a great company with people who really knows what they are doing! Great customer service! During the Solar installation, I requested them to make sure the cables are mostly out of sight, they took some time to study the layout of the house and exactly that is what they did. No problems whatsoever. Great job! I don't hesitate telling my friends about how superbly they are doing their job and their business.

Honest and efficient solar company.

Honest and efficient solar company. We have four solar companies coming to our house to inspect and evaluate our needs. I chooses NovaWest Solar not only because they offer the better deal but also for their trustworthy team. I already recommend NovaWest Solar to close friends that I know are looking to install solar panels.

Best Solar Company in town!

Best Solar Company in town! They were super friendly, The GM and staff are a pleasure to work with! Got solar bids from different company's they had the best prices and no 200 page contacts! The owners are very friendly, I honestly didn't think it would be this easy!

Thank you nova west solar

We have had our solar system since August and had immediate benefits from our system. I waited a while to see what my PGE bill would be and as promised by the company It has been practically nonexistent. Everything about the company was a great experience from Tony the sales rep to TJ who measures your roof to Jose and his team that installs it. We did have a couple of follow up questions that Andrew in the office answered for us. There was no mess from anyone installing the panels and they were very efficient. The whole process was very easy and everything was done according to the time frame established. I would recommend this company to anyone considering solar and I already recommended them to family members who now also have solar installed by them. I admit I was extremely hesitant about the whole process based on finances but I now feel that our family made a great decision for our future. No more monthly PGE payments and no more rising energy costs. It feels good to know I'm not dreading my summer bills anymore. Thank you nova west solar