Metro Solar

I bought two new Viessman boilers from Metro Solar and had a very bad experience. The crew who installed the boilers told me they had never installed Viessman boilers before. One did not work. I was told it was an airlock, it was my fault, and I would have to pay for them to return to fix the problem. I refused. I read the Viessman guarantee and learned if I used untrained non-Viessman certified workers to do a repair on the boilers I would void my Viessman guarantee, which only covered parts and not the service call. I had to hire a certified Viessman technician to fix the problem. I was told it was not an airlock. I would never do business with Metro Solar again.

I enjoyed working with this company, smooth experience from beginning to end. Kathy and Dave kept me up to date on what was happening and when. Easy to use system too! That's a plus for me!

As other reviewers have noted you will want to avoid working with Dave and his team at Metro Solar. In my experience they are highly unprofessional and as a business philosophy seem to cut corners wherever they can on installations. Good luck getting any type of resolution when their corner cutting results in issues. I can think of no good reason to expose yourself to the risk of working with this company. You have been warned, but if for some reason you like to take chances with your time and money keep the following in mind. 1. Make sure they provide you with a detailed quote including an itemized breakdown of materials and labor costs. Failure to demand this could be costly. 2. Make sure they spell out exactly what their warranty on parts and labor covers, or you may find not much if anything is covered. 3. Lastly, save yourself the trouble and use another contractor.