Charles | Torrance, CA | 04/23/2025
Incorrect installation
They installed the wiring wrong in the panel, phase to ground. Several panels have not worked sense. They now want to charge me $1500 to come out and look at it. Stating it is not under warranty.
Charles | Torrance, CA | 04/23/2025
Incorrect installation
They installed the wiring wrong in the panel, phase to ground. Several panels have not worked sense. They now want to charge me $1500 to come out and look at it. Stating it is not under warranty.
Charles | Torrance, CA | 04/23/2025
Incorrect installation
They installed the wiring wrong in the panel, phase to ground. Several panels have not worked sense. They now want to charge me $1500 to come out and look at it. Stating it is not under warranty.
Kenny Shekels | Thousand Oaks, CA | 11/15/2023
They’re great! …until their not.
There is a good reason that Mega has so many 5-star reviews. They did a great job installing my system. I am very happy with it. I would give them 5 stars for that too. The problem is…that is not where their responsibility ends. They are responsible for monitoring your system to make sure it’s functioning at all times. It’s in their contract. In fact, when there is a problem, the only people who are warned about it are at Mega. The homeowner never gets a warning. So imagine my shock when I got a $2000+ electricity bill, and checked to find out that my inverter had stopped working 3 months earlier. Where was the monitoring? The warnings? Ok…mistake made. Just replace my inverter and cover the cost of my electricity bill. Yeah…no. They gave me a new inverter, but that’s where they think their responsibility ends. After weeks and months of emails and phone calls, and giving Mega every chance to make this right. They finally offered me 25% of the bill amount. Nope…not right. Entirely their fault. Then silence. Nothing from them. No response at all. So, these reviews I’m leaving are my only recourse and the only way to let others know about Mega Solar. Anyone who wants more info…reach out to me. I have the email chain and the data from my SolarEdge monitoring app to back up my story.
Kenny Shekels | Thousand Oaks, CA | 11/15/2023
They’re great! …until their not.
There is a good reason that Mega has so many 5-star reviews. They did a great job installing my system. I am very happy with it. I would give them 5 stars for that too. The problem is…that is not where their responsibility ends. They are responsible for monitoring your system to make sure it’s functioning at all times. It’s in their contract. In fact, when there is a problem, the only people who are warned about it are at Mega. The homeowner never gets a warning. So imagine my shock when I got a $2000+ electricity bill, and checked to find out that my inverter had stopped working 3 months earlier. Where was the monitoring? The warnings? Ok…mistake made. Just replace my inverter and cover the cost of my electricity bill. Yeah…no. They gave me a new inverter, but that’s where they think their responsibility ends. After weeks and months of emails and phone calls, and giving Mega every chance to make this right. They finally offered me 25% of the bill amount. Nope…not right. Entirely their fault. Then silence. Nothing from them. No response at all. So, these reviews I’m leaving are my only recourse and the only way to let others know about Mega Solar. Anyone who wants more info…reach out to me. I have the email chain and the data from my SolarEdge monitoring app to back up my story.
Kenny Shekels | Thousand Oaks, CA | 11/15/2023
They’re great! …until their not.
There is a good reason that Mega has so many 5-star reviews. They did a great job installing my system. I am very happy with it. I would give them 5 stars for that too. The problem is…that is not where their responsibility ends. They are responsible for monitoring your system to make sure it’s functioning at all times. It’s in their contract. In fact, when there is a problem, the only people who are warned about it are at Mega. The homeowner never gets a warning. So imagine my shock when I got a $2000+ electricity bill, and checked to find out that my inverter had stopped working 3 months earlier. Where was the monitoring? The warnings? Ok…mistake made. Just replace my inverter and cover the cost of my electricity bill. Yeah…no. They gave me a new inverter, but that’s where they think their responsibility ends. After weeks and months of emails and phone calls, and giving Mega every chance to make this right. They finally offered me 25% of the bill amount. Nope…not right. Entirely their fault. Then silence. Nothing from them. No response at all. So, these reviews I’m leaving are my only recourse and the only way to let others know about Mega Solar. Anyone who wants more info…reach out to me. I have the email chain and the data from my SolarEdge monitoring app to back up my story.
msanchez | 07/19/2018
Fantastic Solar Company - Highly Recommended
Mega Solar installed panels on my house. They are a family run business and did a fantastic job. From start to finish the project took less than 3 weeks. Their prices were extremely competitive and their staff was very friendly. I highly recommend using this company for anyone that is considering going solar.
msanchez | 07/19/2018
Fantastic Solar Company - Highly Recommended
Mega Solar installed panels on my house. They are a family run business and did a fantastic job. From start to finish the project took less than 3 weeks. Their prices were extremely competitive and their staff was very friendly. I highly recommend using this company for anyone that is considering going solar.
msanchez | 07/19/2018
Fantastic Solar Company - Highly Recommended
Mega Solar installed panels on my house. They are a family run business and did a fantastic job. From start to finish the project took less than 3 weeks. Their prices were extremely competitive and their staff was very friendly. I highly recommend using this company for anyone that is considering going solar.