Mass Renewables

We needed our panels removed/replaced for a roof replacement. Mass Renewables was awesome to work with. They were very professional, communicated well and did everything exactly on time. While they didn't do our initial install it is comforting to know we have someone we can call if we need assistance in the future.

I have had my system for ten years. Mass Renewables installed it and has maintained it for the whole time, and I have been dealing with the same people all along. I have a solar tracker unit, and a handful of times have had issues with it. Jeff Herman and his team have always been responsive, and addressed all issues quickly and at no cost to me. The crew is friendly and explains all work that is being done. Communication is excellent. I could not have asked for a better experience. If you are considering solar, just know that this is an experienced team that stands behind what they sell.

When you invest in a major project like solar energy, it's important to find a company that will not only provide top-notch sales and installation services, but will also be there to provide support down the line. We found such a provider with Mass Renewables. Our system went live in April, 2015. It was a complex installation with both roof solar panels and a 24-panel tracker that shifts periodically during the day to follow the sun for more efficient production. We have definitely achieved a return on our investment, but we have the support of Mass Renewables for any technical issues that may arise. They are unfailingly helpful, and have continued to stand behind their installation and products for over a decade now. We are grateful for having them in our corner.

Mass Renewables was amazing from start to finish for our solar install! They gave us a very understandable roadmap for how the project would go, time to complete, and when certain payments were expected. Their communication was great. We got our panels installed and operational 4 months after the initial phone call which was right on target with their timeline.

Great experience with Mass Renewables on multiple occasions. They had done work at my job and for a friend and both experiences were great. Finally pulled the trigger myself with solar and a Tesla Powerwall. There was a minor issue after a few weeks due to a defective part and they were out quick to make the repairs. Since then everything has been running great!

exceeded expectations

I have been incredibly pleased with everyone at Mass Renewables and the entire project. I first starting thinking about solar when two of my neighbors entered into leasing agreements. It prompted me to learn about solar, but the representatives from both of those leasing companies left sour tastes in my mouth and the reviews for them online were terrifying. I was interested in solar though and talked to my co-worker about it since I knew he had installed panels a year or so ago and I trusted his opinion greatly. He told me he didn't lease panels but bought them through Mass Renewables. He said many of his family did as well and they all had very positive experiences with your company. Dianne was the first person I spoke to at Mass Renewables and she was a breath of fresh air compared to the sales agents at the leasing companies. She was very educational, answered all my questions, and was anything but pushy. She sent me the proposal and I went through it, realizing quickly that the economics made much more sense than leasing. Kevin was very helpful and responsive for me to submit all the online forms to get the job started. The crew that was at my house to do the actual installation was fantastic. Pat introduced himself upon arrival and was very friendly and approachable the entire time. He gave me updates along the way and let me know the next steps so I knew what to expect. Joe (the electrician) was so patient, answering any and all questions I had and explained everything in great detail. He gave me his phone number and let me know to contact him anytime with any questions I have. The crew was so clean, after they left each day you wouldn't even know they had been there. The work was meticulous - my garage looks great where the battery was installed and they worked around storage organizers I already had installed my walls. The connections outside the house follow the frame and are only visible if you look for it, otherwise it just blends in nicely and seamlessly. All of the guys were friendly. They put up with a barking dog and with my loud young kids (and an often crying infant). Since the job was completed, I have had a few questions come up and the owners have always been very responsive, getting right back to me with answers. I highly recommend Mass Renewables for anyone considering solar panels.

Solar Array Installation on my Farm in Essex, MA

Mass renewables installed a three Solar Array system on my property in Essex, MA this last fall. They managed the entire process in a seamless fashion that made my life very easy. I had been talking to various vendors for several years before I decided on Mass Renewables. They committed to doing a turnkey installation which they beautifully executed. They had great references which had had a positive experience with the company. Fortunately, I did as well. I did not have to worry about coordinating among the different vendors as they handled everything. They followed up with me They kept all of their commitments and they will continue to be involved, maintaining the system and providing preventative maintenance. I could not be more pleased with how this installation turned out.

Great experience with roof solar and Tesla PW3

Top notch experience all the way around. Sales was patient and answered my questions. I came in with an idea of what I wanted (roof array + Tesla PW3) for a system and at no point did I feel like I was being upsold. Mike and his team helped me navigate some issues with the utility company along the way and helped translate National Grid speak to human speak. The install team was one of the best experiences I've had with contractors. Every one of the guys was respectful, kind to my wife and boys, kept me updated throughout the day as things were happening, easy to talk to, and just overall professional. They took the time to answer all my questions, understand the system, and to make sure I felt comfortable reaching out directly if I ever had any questions. They always cleaned up and never left a mess even though they'd be back the next morning. Hands down the best experience I've had with contractors in the home. If you're going solar, I recommend Mass Renewables. I put off solar for a long time just not having the energy to deal with "salesman" and leasing companies making me feel like I'm getting ripped off. Should've done it sooner!

Great experience

From start to finish we had a great experience working with Mass Renewables. The salesperson, Diane, was incredibly helpful, informative, and very pleasant to work with. The system was competitively priced. The installation team was professional, efficient, and on time. They took the time to ask questions and get our input whenever it was required. The leadership was hands-on and involved. Mass Renewables provided us "big company" expertise with a hands-on, small company demeanor. We love the look of our panels, and the system is generating exactly what Mass Renewables predicted. Highly recommend.

I Made The RIght Decision

We got proposals from multiple installers. While MA renewables wasn't the cheapest, it's local and has a history while some others have come and gone. Others sent sales people to our home and were more interested in financing the system, getting a share of savings and so on than providing a simple quote. Even though it was the hottest day of the year, the installers were cheerful, courteous, kept us informed with each step. Many of our neighbors have rooftop solar with visible conduit, inverters and so on. MA Renewables takes time to minimize the visibility of the system, including installing the inverter in our basement rather on an exterior wall. At the completion of the installation, they walked me through the operation of the system, next steps with the utility company and how to get all the possible tax and other credits. I'm very happy with the decision to use them.

The team at Mass Renewables was a pleasure to work with. From the early estimating and vetting process, through panel layouts, permitting, scheduling of the work, and everything else, the team did an exceptional job communicating and answering all of my questions. The quality, price, and timeliness of the work was great and I am happy with my system. Almost 2 years after the original install, my system has been underperforming a bit and the team is still working with me to troubleshoot an issue with two panels and potentially add an additional panel to help. All in all, I am impressed with Mass Renewables and would recommend them for your solar needs.

We bought a Tesla!

Overall, an excellent experience! Any points needing clarification along the way were promptly and professionally attended to! From explanation of an overview of the project to solving “devil in the details,” Mass Renewables was spot on!

Fantastic!

From the first contact to the final in person “close out” of our solar installation this team was fantastic. Professional, careful, deliberate, and creative are a few of the words I would use to describe the Mass Renewable team. Our project was complicated and these guys were not deterred - in fact I think they loved the challenge. I cannot say enough about the company Mike has created and I highly recommend them. Deb and Steve Falmouth, MA

Clean install: no pushy sales pitches

The team did a very good job installing. They were able to hide all conduits and make the aesthetics look really good. I had over 100 questions for my sales guy and I not once felt pushed or coerced into singing up for Solar. All questions were answered and for that matter, I made the decision to choose Mass Renewables.

If I could them a 6th star I would!

Our project consisted of a circuit breaker upgrade, generator and EV hookup, the addition of a 30 panel array on the roof, and the installation of a whole home ductless heat pump system. Their professionalism, craftsmanship, and service are top notch. I was really impressed how they took the time to hide/conceal as much of the wiring and conduit as possible to give a clean, finished look to the entire project and my overall home. I found Mass Renewables to have the high quality customer service experience you'd expect only from a small local company with the resources, abilities, and knowledge of a large company. Designing with Dianne, Installation with Joe and Pat, Permitting with Jeff, and Wrap up with Mike were each an enjoyable experience as we worked on our home's cleaner and renewable energy. A thank you shout out also to the rest of the team who's names I didn't catch but did an amazing job; especially whoever was in my attic and took extra care not to spread the cellulose insulation all over the house!

Amazing service, great product

Everything with Mass Renewables went great. From quoting to turning the system on, Mike and the guys walked me through the entire process. Joe and Eric did most of the installation, and they were stellar. They went above and beyond to make sure that my wife and I would be happy with the finished product, from the technical aspects to the asthetic. The system looks and works great, and I would happily recommend them to anyone who is interested in residential solar power.

Norfolk Install

From the initial contacts via email to the final closing meeting, Mass Renewables did a fantastic job. All their personnel from sales to office to installers were terrific in keeping me informed of all the steps as the projected moved from one phase to another and the fact that they communicated with Eversource and the town for all the permits and inspections was exactly as stated.

Mass Renewables was Excellent

The whole process was very easy and transparent. Everyone from the analysts, to electricians and installers were very easy to deal with. Everyone always showed up when expected and completed the work as planned. The array is in and working with no issues. I would happily recommend them.

Great experience getting solar installed

I shopped around a bit looking for a company to help me understand solar panel installations, and then execute it. In the end I chose MassRenewables because I felt they were very professional in their presentation. It turns out that was the right choice. After signing the initial agreement, they stayed in touch about their timeline and they were very flexible when I had to postpone the installation for a few months. Once the installation got underway, they should up on time and worked very hard. Throughout the process they kept me informed about what they were doing and what was going to happen next. In the end, I now have a great working set of solarpanels on my roof. It was zero hassle, and great overall experience with a very positive result!

Best Experience with Home Solar Panel Installation

We got our system up an running within the schedule Mass Renewables proposed. The system is performed just as they presented it in the proposal. The workmanship of the job was vary clean taking care of the finishing details as if their own home. They took care of all the paper work with other parties involved. Overall it was a pain-free experience.

I primarily picked this company because they *dont* subtract out the work and because they're extremely local, and I'm glad I chose Mass Renewables! After reading horror story reviews about *other* companies where people were complaining about all sorts of things from: the solar installer subcontracting out all the work to people who proceeded to do various things terrible things. Or of companies 50+ miles away for whom the communication becomes awful after receiving the payment. I'm happy to say none of that happened with them. The sales process was smooth. They didn't try to push any particular system config in order to make me spend the most. In fact, after doing the survey, they lowered the number of panels because it would have generated more than I needed. The price was exactly as quoted, spread out among three payments throughout the process of the project. Nothing at all to complain about in the whole planning and post-installation process. They actually opportunistically did the installation about a month ahead of schedule because my roof was clear of snow and their originally scheduled job wasn't! The installation was quick and seemingly high quality. Everyone doing the installation that I talked to was pleasant and very informative. The system wasn't actually producing energy something like 2 months after the installation because of delays from National Grid and the town inspection. You can't at all blame them for that, but I think it's an important point of information for people to be aware of. You'll be all excited about the installation, and then will have to wait for annoying things outside your/their control before it's generating electricity. But now that it's on, it's (so far) exceeding my expectations!

I had a great experience with these guys from start to finish. They were transparent and upfront about costs, everything was installed quickly and efficiently, and everyone was super pleasant to deal with! I have recommended them to everyone that is considering solar.

Great communication, efficient and responsible

We opted to go with Mass Renewables for residential solar installation after receiving a 5-star recommendation from a friend. From beginning to end, it was a great experience. The sales staff was highly knowledgeable and efficient, and did not pressure us at all. The installation team was professional, respectful, efficient and were great at communication. Finally, the Mass Renewables team kept us informed of all the administrative steps before and after installation. So glad we listened to our friend!

Professional

A great experience all around. Installers were all talented and very respectful of the house. Could not tell they had been there, no mess left behind. System works as promised, no issues. Highly recommend.

Great Experience

I've had several friends go through the process of going solar in recent years and was recommended to go with Mass Renewables. The team is incredibly responsive and professional and I'm very happy with the workmanship of the project.

Two Site Systems installed by MA Renewables

MA Renewables installed two solar systems for me. One at my home in Rumford, RI three years ago and the other this summer 2021 at my business in East Providence, Rhode Island. The system at my home is Feed & Tariff and the solar system at my business is Net Metering. 17 solar panels at my home and 58 at my business. The entire process was very easy and everything went well, no issues at all. I'm sure that there are other solar installers that are very good but I can't imagine process going any smoother. No hard sell just straight answers. Many people don't even realize that I have these two systems installed, they look great. I'm 100% satisfied and I give MA Renewables an A++, my highest rating. Please note that I am only submitting one review and the system information that I am providing is for the larger installation at my business. This website will only let me post specs on one solar system . I choose to write only one review for both systems.

Excellent installer, very responsive and easy to work with

We had a great experience working with Mass Renewables. They were very accommodating and easy to work with from the beginning, took care of all of the paperwork and kept us updated each step of the way. We're very happy with how our system turned out!

Excellent to work with Mass Renewables!

Mass Renewables came recommended and they lived up to all expectations. They were willing to work with us on system and contract details and fielded all of our many questions promptly, accurately, and pleasantly. The crew on-site was very considerate and helpful in explaining the their process, sought input when options were available, and stayed in touch during the installation. They also left the worksite immaculate.

Excellent quality and service

A trusted friend recommended Mass Renewables. From start to end, I had an outstanding experience with Mass Renewables and I highly recommend them. In the design phase they were thoughtful, deliberate, and they patiently answered all of my questions. They chose panels and inverter with very high ratings. The project moved quickly through permitting, installation, approvals and activation. They took care of all aspects of the project. Everyone at Mass Renewables was very professional, courteous, and efficient. The final product is beautiful and working great. I also have peace of mind with the extended warranty.

Mass Renewables Sets the Standards Others only Claim

My wife and I had researched for over 2 years, talked with 6 plus companies, all saying they had what we wanted! Each company came in with their proposal, all with a proposal that was not in our interest. Fast forward it's early November, we are frustrated, we are going to loose this year's tax credits if not installed and tied in before January 1st. With a desperate search one more time we found Mass Renewables. I called Mike Kelly (one of the 2 owners) right then. He told me the sales person, and the other owner (Jeff) would be at my home by 8 the next morning. Amazing 8 am they were there. We talked about our needs what we did and did not want, and Jeff looked at me and said they could do it, time frame and all! We were bowled over by that statement. Without hasitation we signed the contract! Handed the first payment and never looked back! 2 weeks later they called and said the equipment was shipped, By now its cold and wet, yet Jeff and crew slogged through the mud, dug the trench and installed our Solar Tracker! ON TIME!!! I've been in construction my whole life, very rarely is someone on time. The crew was fantastic, the owners are fabulous, the sales staff know what they are talking about. We are going to move in the next 9 months, we will be calling them again for a new system. They are the company to go to. Honest, Friendly, Informative, and most of all true to their word!!! Thanks for a great job Mass Renewables