Inty Power

Worthless company

NO ONE ever answers the phone! Placed a request over a week ago to check my 2 brand new Tesla batteries that don't seem to be functioning . Have never heard back . I only received a lame txt from a female at 10:40 pm on a Sunday night telling me to check my internet connection ?!?! I have Starlink and have excellent internet reception. I had to call another Solar Company "Capital Energy" to help me out. Would never use again! Absolutely NO customer service!

I recently had an experience with Inty Power that was disappointing and fell short of professional standards. When I raised these concerns, the resolution process was slow and I did not feel my issues were taken seriously. I was promised a $500 visa gift card from 2 different sales reps. After installation I did not receive what was promised to me. I personally tried to contact both sales reps about this situation for multiple weeks and was not successful with making contact with either reps. Then reached out to a project coordinator with my concerns. She kept tell me the sales reps will be contacting me when nobody did. I finally got through to one of the sales reps and he told me they would be sending me my money that was promised by a certain day. I still never received anything. I have now been contacting them to come get their equipment off my house I am no longer wanting to do business with a company that can’t stick to their word and they still trying to give me a run around. I trusted these people with following through with what was promised to me before installing and they made it clear everything I asked for was going to happen with no issues. It has been over a month with having solar panels on my house that are not even working. Do not trust this company. They claim to be the best out there.

Taking advantage of the elderly

When I finally spoke with my mom after her solar had been installed by Inty power I was completely beside myself. The fraud started with solar Sandy charging my mother 172,000 for a system that should have been less than $45,000. Now I say solar Sandy because she is the one that went to my mother's house and pressured her into signing a contract making all kinds of verbal promises that were just that only promises no follow-through. After a lot of research I found out the $172,000 contract was the second one solar Sandy ask her to sign. And for the record my mother is an incredible woman but she's 76 years old and not as mentally strong as she was in days past. She would rather do whatever's necessary to make it easy instead of arguing. So once you realize that it's easy to put pressure on her and get whatever you want. But there are laws against doing that sort of thing to elderly people. And solar Sandy the finance company and inty power are guilty of breaking 3 or 4 of those laws. I could go on and on , but I will just do my best to keep you from not only the mistake my mother made but please consider the fall out and the months and months that the fall out will be a part of your life to get things right. I can sadly say first hand that any time you have attorney's, court and all the garage that comes with it, your not living life . I'm not actually sure what it is but I know it's not good. Please protect yourself!!!

Keeps breaking

I have had 2 break downs in the system. The first took over 2 months to repair and now it's doing it again. I emailed the company about getting reimbursement for the down time and received no communication back. I am currently waiting to have a tech come out to fix it again and it has been 2 weeks. In the meantime I am paying a premium for electricity. I have solar on my other house with sun run and have had no problems for the last 8 years.

STAY AWAY! ITS A SCAM

I would give them 0 stars if i could! They promise you so much and that you will save money on your electricity bill but its not true!! You will pay even more! And their finacial plan is the biggest scam if it all!! Also try calling customer service and you will never gear from them again. DO NOT TRUST THIS COMPANY!

Scammers

This company claims to partner with your power company, but they do not. Do your research before you sign any contract with this company or any other solar company. Inty will send sales people to your door offering solar panels at a financed rate, saying that your bill will be less than what you are paying now, which doesn’t seem feasible. They even claimed that with having our full roof being replaced (by one of their partner companies) in addition to the solar panels installed, we would still pay less per month.