Impact Power Solutions (formerly Innovative Power Systems)

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Updated: 18 December 2015
Installer

Installing solar since 1991

Impact Power Solutions (formerly Innovative Power Systems) logo

3.50 from 6 Reviews

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Impact Power Solutions (formerly Innovative Power Systems) reviews


Breakdown of consumer reviews

Sales Process

3.7

Price as quoted

4.0

On schedule

3.3

Installation quality

4.0

After sales support

3.3

Latest good review thumbs up

Navotcs | Farmington, Minnesota | 05/13/2017

Good end product, fair price, delays.

Summary:<br />We got a good product for a fair price, but endured delays and unwelcome surprises along the way. Producing our own power with solar is great, and we really recommend installing a system to anyone considering it.<br /><br />Detailed Review:<br />Our contract was signed with IPS on 9/27/16. We were led to believe by the salesperson and the project manager that they didn't see a problem completing the project in 2016, possibly by Thanksgiving, so that we could get our federal solar tax rebate for tax year 2016. Materials were delivered to our home on 12/22/16, construction began on 12/30/16, our system went live on 2/24/17, and onsite work was completed on 2/27/17. Our monitoring did not go live until 3/9/17, and we did not receive our owner's manual until 3/23/17.<br /><br />After the contract was signed, local building codes necessitated that the size of our system be cut in half. IPS treated us more than fairly, giving us a good price on the downsized system. We were grateful for how they handled the change.<br /><br />We discovered after the project was underway that IPS contracted the work at our site to be done by Premise Inc. This was a surprise to us, as we expected that the work would be done by IPS employees. The Premise installers were always respectful of our home, cleaned up after themselves very well, and seemed to do quality work. At times our project sat idle during optimal weather conditions, awaiting availability of installers. At one point in the process, we were told that Premise's “schedule is super packed” and that they might have been hoping our permit process would take longer (i.e, in order to fit the installers' schedule better). This left a poor impression.<br /><br />Communication was sparse, especially during delays. At times, we received conflicting information from Premise and from IPS. This disconnect was confusing, and left us wondering which information was correct. Several times, we initiated contact ourselves to inquire as to the reason for the various periods of inactivity, and to request status updates.<br /><br />In the end, we are pleased with our solar system, the installation of it and the price. We would have preferred to have had better communication and fewer delays.

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Latest bad review thumbs down

Navotcs | Farmington, Minnesota | 05/13/2017

Good end product, fair price, delays.

Summary:<br />We got a good product for a fair price, but endured delays and unwelcome surprises along the way. Producing our own power with solar is great, and we really recommend installing a system to anyone considering it.<br /><br />Detailed Review:<br />Our contract was signed with IPS on 9/27/16. We were led to believe by the salesperson and the project manager that they didn't see a problem completing the project in 2016, possibly by Thanksgiving, so that we could get our federal solar tax rebate for tax year 2016. Materials were delivered to our home on 12/22/16, construction began on 12/30/16, our system went live on 2/24/17, and onsite work was completed on 2/27/17. Our monitoring did not go live until 3/9/17, and we did not receive our owner's manual until 3/23/17.<br /><br />After the contract was signed, local building codes necessitated that the size of our system be cut in half. IPS treated us more than fairly, giving us a good price on the downsized system. We were grateful for how they handled the change.<br /><br />We discovered after the project was underway that IPS contracted the work at our site to be done by Premise Inc. This was a surprise to us, as we expected that the work would be done by IPS employees. The Premise installers were always respectful of our home, cleaned up after themselves very well, and seemed to do quality work. At times our project sat idle during optimal weather conditions, awaiting availability of installers. At one point in the process, we were told that Premise's “schedule is super packed” and that they might have been hoping our permit process would take longer (i.e, in order to fit the installers' schedule better). This left a poor impression.<br /><br />Communication was sparse, especially during delays. At times, we received conflicting information from Premise and from IPS. This disconnect was confusing, and left us wondering which information was correct. Several times, we initiated contact ourselves to inquire as to the reason for the various periods of inactivity, and to request status updates.<br /><br />In the end, we are pleased with our solar system, the installation of it and the price. We would have preferred to have had better communication and fewer delays.

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JSTAY | Saint Paul, Minnesota | 12/18/2015

Josh stay/JSTAY properties llc

Very easy to deal with, overall a very good experience. Absolutely will use them again in the future!!

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JAF | 11/07/2015

Don't use them! Major safety concerns!

Found major safety concerns with shortcuts. Wish I could give negative stars.

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greenman83 | Minneapolis, Minnesota | 01/08/2015

Minneapolis Solar

Installed 12 panels on my house. Got the incentives that were promised and the system is working very well!

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Anonymous | Saint Paul, Minnesota | 06/12/2007

<br />Innovative Power Systems originally installed 8.8 kW on the Science Museum of Minnesota`s Science House in spring 2003 and an additional 1.4 kW in spring 2007. In both situations, IPS was a subcontractor as part of an overall construction project. So the general contractor was responsible for obtaining building permits and arranging the final building inspection.

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Anonymous | Minneapolis, Minnesota | 06/09/2007

<br />Science and Nature journals also heavily influenced my adoption of solar energy.

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Service types


Commercial solar - Grid tied

About Impact Power Solutions (formerly Innovative Power Systems)


Impact Power Solutions, LLC is a full-service clean energy development company. For over 30 years, we have worked to deliver customers solutions ranging from rooftop installations to multi-megawatt community solar gardens. Our company’s purpose is, and always has been, to build a better future by providing access to renewable energy. Our Impact All companies work to generate profits and create value, but the best run-companies do more. They have a broader, more complete view of corporate responsibility that is focused on creating value for all. That mindset has helped pilot our business for 30 years, emphasizing long-term success over short-term gains. As we grow, so does the positive impact we have on our clients, the communities we serve, and the environment. We are dedicated to maximizing that impact on and off the balance sheet.

Office locations


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Minnesota - Roseville

2670 Patton Rd, Roseville, MN 55113, Roseville MN, 55113

Licenses


MN BUILDING CONTRACTOR LICENSE, BC-20101407

Contact Impact Power Solutions (formerly Innovative Power Systems)


Location pin
Head Office
2670 Patton Rd, Roseville, MN 55113, Roseville MN, 55113