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Icon Solar

4.3 14 reviews Solar installer in Milford, OH
  • Installing since 2009
  • 1 area served
  • Licensed

Overview of Icon Solar

Icon Solar is one of the leading providers of solar power in the Midwest. As proven experts in renewable energy, we deliver innovative, practical solutions for residential and commercial customers since 2009. To ensure that all homeowners and businesses can reap the benefits of solar technology, we offer flexible financing alternatives. With years of experience and hundreds of installations, we are the qualified, trusted and local source for residential solar panel installation. We continue to exceed expectations by providing customer-centric financial benefits, full-circle customer service and turnkey solar solutions. We focus on economic feasibility, helping the environment, establishing energy independence, and educating the public on how to take part in creating a healthier, more secure future. We strive to respond immediately to our customers’ needs and to provide the highest caliber of service. Using advanced technology and leveraging our decades of training, we demonstrate efficiency and excellence on every job. We pledge to grow our business by treating each customer with complete respect and integrity.

What Icon Solar customers say

4.3

14 reviews

5 12 4 1
3 0
2 1
1 0

Showing 5 star reviews only. Show all

Dan Hassard

Reviewed on Jun 29, 2026

Icon installed a system on our home in Cincinnati in December of 2016, and we added a few more panels a couple years later. The production estimates have been accurate to within 2% of what was predicted, and the system has remained free of any defects in installation or workmanship. I'd asked them to design me an old-school system with the focus on reliability over efficiency, which they did, and it has only needed one or two minor service visits in a decade, both of which were essentially system re-boots (that they responded to promptly). I later learned how to do them myself from you tube, as they are not any more complex than rebooting a desktop PC. Recommended Icon to two neighbors who had Icon systems installed in late 2025.

Ryan Marcum

Reviewed on May 21, 2026

We had 52 solar panels installed by Icon in 2016. This month we had them remove existing panels so we could install a new roof. We then added 36 more panels and 2 Tesla Powerwall 3s. Extremely happy with the experience both times!

Jettie Winslow

Reviewed on May 19, 2026

We had been thinking about solar for years but kept delaying it because the process sounded complicated. This company made everything surprisingly straightforward. The installers arrived exactly when promised, worked quietly, and finished before dark. Even my skeptical husband admitted the setup looked much cleaner than expected.

Jade Wade

Reviewed on May 19, 2026

We installed solar panels for our farmhouse where power cuts happen almost every week. The technicians tested the backup system multiple times before leaving to make sure everything switched properly. Last night the electricity went out again, and our lights stayed on without any interruption. Huge improvement.

Selena Mungur

Reviewed on Mar 6, 2026

We loved working with Josh Edwards through Icon Solar to get our solar panels installed a few months ago! He was very helpful in explaining the whole process and has been super attentive every step of the way and has been wonderful with checking back in occasionally to make sure everything is still going smoothly. If you are interested in exploring solar, I can’t recommend working so Josh enough!

The Kirk's

Reviewed on Jun 19, 2023

HIGHLY recommend

I had nothing but the best service from ICON solar from the first time I contacted them until the install was complete. They were very informative on all the questions I had. The installers were polite and very pleasant to work with. I would HIGHLY recommend ICON if you are considering solar.

Billie and Mike Healy

Reviewed on Jun 14, 2023

Love Icon Solar!

We had a very positive experience with Icon Solar. Their office staff is friendly, knowledgeable, and responsive. They worked with us to develop an installation that best served our needs. The installation crew (we had solar panels and electrical panel upgrade done on the same day) worked tirelessly and efficiently. Icon Solar also sent a dry wall mechanic to spruce up the wall where the larger electrical panel was installed. We really appreciated this thoughtful detail. We recommend Icon Solar highly. They were easy to work with, offered top-of-the-line products, and did an outstanding job.

M Webster

Reviewed on May 7, 2021

Great experience!

We recently moved to North Las Vegas and met Arthur from Icon Power. Our system has been installed and we are now waiting for it to be turned on. We never felt pressured during the entire process. Our Representative Arthur, communicated with us each step on the way. We are very impressed with the integrity of this company and their employees. Merrie & Morris Webster

Alphonse

Reviewed on Jan 18, 2019

Everything as specified

The salesman was knowledgeable. The installation was completed in less than a day. Everything has worked well. The company has stood behind the warranty. The only shortcoming was the high price. This is a very professional and effective organization.

Response from Icon Solar

Thank you for the kind words! We appreciate it, and let us know if you need anything!

Kevin Jones

Reviewed on Jan 12, 2019

Icon Solar took care of the problem and did a lot more.

Took the over 6 months to replace a micro inverter but that was not the problem still producing 1/2 of what the others are not it's like pulling teeth to get them out again EDIT 1/23/19: Icon Solar took care of the problem and did a lot more.

Response from Icon Solar

Mr. Jones,<br />We are very sorry that your experience has not been good. In investigating this matter, we discovered that the manufacturer of the micro inverters used in your system determined that a micro inverter that was not reporting or producing power on your system was defective and required replacement. The manufacturer authorized us to replace the micro inverter and sent us the replacement micro inverter in July, 2018. Unfortunately, it appears that your service ticket was somehow lost in our system, and we apologize for not getting back to you in July when we received authorization to replace your inverter.<br /><br />We have no record of any communication (telephone or email) with you until December 11, 2018 when we noted in our system you called to inquire about your micro inverter. We located the replacement micro inverter and authorization sent by the manufacturer and telephoned you on December 18, 2018 to schedule the replacement for January 2, 2019. The replacement occurred on January 2 as scheduled with you and your system (including the replacement micro inverter) powered on and was operating.<br /><br />On January 4, 2019 you telephoned our office to inform us that the replaced inverter was producing less than your other inverters. We investigated both independently and with the manufacturer of the micro inverter and determined that the replaced micro inverter is working but is reporting a lower voltage than normal being received from the solar panel. We called you on Monday, January 7, and left a message on your voice mail requesting that you call us to schedule a time for us to visit your location to diagnose the low voltage problem. We did not receive a response to our January 7 voice mail message. We have attempted to reach you by telephone several times since then. There seems to be a problem with both of the telephone numbers you gave us because we get a busy signal on both numbers each time we try to call you. We sent an email requesting you call us, but we have not yet heard from you.<br /><br />As you can see from all of our reviews on any source, Icon Solar takes customer satisfaction very seriously. We are very sorry in this instance for our substandard performance in taking six months to replace your inverter. We would like to speak with you so we can finally resolve the issues with this panel and inverter and get your system working at full capability again. Please contact us as soon as possible so we can get this taken care of for you.

Response from Icon Solar

UPDATE: The information posted by Mr. Jones is not accurate. We have been trying to reach Mr. Jones by telephone and email since January 7 to arrange a time for our technicians to visit his site and diagnose his problem. Mr. Jones has not returned our calls or responded to our emails. Instead, Mr. Jones is going to various sites to post bad reviews about our company. While would like to help Mr. Jones correct any problems with his solar system, we cannot do so if he will not communicate with us.

Response from Icon Solar

I changed everything back to five stars got my phone # to them and icon worked with me very fast. They replaced the bad panel and everything is working great. They have a new system in place to prevent this problem won’t happen to anyone one else. Hope to have them back in a few years for ground mount panels due to 40 panels filled my roof. I hope the federal discounts still are there. Have to get the first 40 paid off first or I would do it now. Go solar it saves you a ton of money I like having between 0 to 50 dollar electric bills. Used to have 200 to 400 dollar bills

Response from Icon Solar

Thanks, Kevin. We always try to do right by our customers. We hope to talk to you soon!

Thomas F

Reviewed on Aug 22, 2018

Satisfied customer

Icon Solar was the quickest responder when we were considering solar. Their sales representative, Marc, arrived promptly, provided great information up front , and answered questions without hesitation. Within a few days, we had a preliminary drawing for our 2 systems and had an opportunity to speak with Jay, the in house architect. We agreed on the contract and installation was completed approximately 5 weeks later. On the day of installation, there were 10-11 workers on our site, including Marc, the sales representative. Installation was completed in 1 day, with excellent care of our property and good clean up . They verified that allpanels and inverters were working properly, instructed us on the operation and monitoring of our 2 systems, and departed . We later added the varmint guard to keep put squirrels, birds, and leaves. Excellent , experienced , cordial workers. They worked through lunch and would not even allow us to buy them lunch. Our systems were correctly "sized" and are producing as predicted. Icon Solar did all of the paperwork for the power generator licenses and assisted us with the SREC sales set up. I have recommended Icon Solar to 5 friends and a few people that called me, and will continue to do so.

Response from Icon Solar

Wow! Thanks, Thomas! We've sure got a great, hard-working install crew. Thanks for your support! Don't hesitate to reach out if you have any questions or concerns.

pleased solar customer

Reviewed on Jul 13, 2018

home solar pannels

System was installed in late June, 2017. Installers were professional and fast and I was completely satisfied. The system has worked perfectly and is properly sized for our energy needs. Most months we pay the required minimum to cover the base meter fee and the taxes. On an annual basis we produce more energy for the grid than we consume from the grid.

Response from Icon Solar

That's for your great review! We're glad you're happy with it!

About Icon Solar

2009
Installing since
14
Customer reviews
4.3
Average rating
1
Area served

What Icon Solar does

Services

  • Installation

Licenses

  • CBRC002755

Reported by the company. SolarReviews has not independently verified these.

Where Icon Solar works

  • Ohio

Where to find Icon Solar

Head office

50 West Technecenter Drive, Suite K, Milford OH, 45150

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Icon Solar

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