Kevin | Colchester, Vermont | 09/26/2023
Don’t expect timely service or support
After less than a year after our installation was complete our system failed and stopped generating during peak season for generation. It’s now been offline for Almost two months and we can’t even get a time scheduled for someone to look at our system. Their priority seems to be new customers and not supporting current ones that they already got heir money from. Please consider other true local options or be at risk of paying for something that does not work.
David Bertrand | East Hardwick, Vermont | 08/18/2023
My experience with SunCommon
About ten years ago I had a concrete slab installed with plans to build a shed. Along comes a stroke and that plan put on hold. As the years passed solar power started to get a lot of attention. I began to think about utilizing this slab for some kind of solar array My adventure with SunCommon began while driving down I-89 when I decided to stop at SunCommon headquarters to get some information. No one around except for a young lady who helped me fill out form on her office space computer. The next day I received a call and a time was set to meet with the solar. home advisor. He arrived as scheduled and reviewed my situation. I love post and beam construction and a canopy solar system was designed. By luck the post and beam canopy was a perfect fit for the concrete slab. Next came the evaluation person who did the initial layout. The foundation crew had to cut the corners of the slab off to accommodate the installation of 7ft ground screws. The concrete was thicker than anticipated which turned into quite the project. All eight screws were installed into ledge which had to be drilled. This phase of the project was delayed by extreme weather , heavy rain and lightning, and the FLOOD. My road was impassable along with many roads between Waterbury and my house, but within a few days things were repaired and ways of getting here were figured out. The erection of the post and beam canopy was done on the most beautiful day imaginable. What a beautiful structure. The foundation crew came back and did trenching and electrical conduit in pouring rain. The installation of the solar panels and associated wiring and equipment took half a day. I must say that all the people and I mean all the people were very polite, respecful of my property, extremely neat. and willing to explain and answer any questions or concerns that I had. SunCommon gets a grade 10 from me. I highly recomend SunCommon. David Bertrand
Mike | Randolph, Vermont | 08/07/2023
Inverter replacement
Sun Common installed my system 2017. Recently I had an inverter issue. It had to be replaced. It was under warranty. They ordered a new one and came out and replaced it. The system has been great. I would have them do it again if ever I needed one.
M Morse | Windsor, Vermont | 08/02/2023
Excellent experience
SunCommon was amazing to deal with, this was the second time purchasing with them. From the sales to the install, they were good about communicating with me and updating me with any changes.
Dave and Eva | Morrisville, Vermont | 06/20/2023
From initial site visit to install and to my recent need for help on the data collection software, Sun Common has been great! There service team was quick to respond and kept up the communication until the issue was resolved.
Pete F | Essex Junction, Vermont | 06/04/2023
Outstanding Service and Value From Start to Finish
The people at SunCommon are awesome. They make the entire process of going Solar easy and even fun. I can't imagine a more enjoyable process. Their information is informative yet easy to understand. They don't confuse you with lots of technical data and facts, just plain language. If you do have a question, they take the time to fully explain the answer. There's never any pressure during the process as well. I really liked the fact that I was dealing with a local company and I also appreciated their social mission. I highly recommend SunCommon to any thinking about solar.
Wolfe pack | Williston, Vermont | 05/10/2023
Wolfe pack Array
SunCommon was the second solar company I investigated and after meeting with our sales representative Nick, I looked no further. Nick was awesome in helping us to decide on a ground array versus a roof mount for all the right reasons. The design was perfectly suited for not only our primary residence, but also our summer lake house and two eventual EVs. The entire process from design to installation was clearly defined and painless. Everyone involved was very professional, respectful and involved me in the installation as to asking for my opinions for the location of hardware to meet present and future needs of the home. SunCommon is a top notch Vermont based company and I am certainly recommending them to anyone interested in solar generation.
PJ Santoro | Waterbury Center, Vermont | 04/23/2023
Very Professional and Easy to Work With
Had a great experience with SunCommon from first contact through installation. Found everyone I worked with to be professional and helpful. The install crew was efficient and was respectful of the property. There was some rain/wind that impacted the timeline slightly but they were communicative and picked things back up the next day. Everything came out great.
Black Lab Farm | Poughquag, New York | 03/09/2023
New rooftop array for pole barn
Suncommon just finished a roof mount installation on my pole barn in late January. They provided recommendations in the design phase of the pole barn so this has been in the works for quite a while. They actually redesigned again as they started due to the high winds that we get on the hilltop site. They are focused on doing it right even though this slowed them down. January install provided challenges as well but safety was first on icy metal roof. And, big in my book, an absolutely neat work site. What fun to have all my heat pumps and heated floors going and still see the meter spinning backwards. Experienced local crews, electrical and install, made for an easy (for me) experience. Would definitely use again.
B Sargent | Shelburne, Vermont | 01/09/2023
Suncommon
We had a great experience top to bottom. From the informal sales meeting to the help with the financing and site evaluation. They use quality people all employees and all take a tremendous amount of pride in what they are doing. The roof work was done safely and quickly and the integration with all the tech is easy and painless. Most importantly you get a dedicated PM(project manager). Our PM Rebecca was absolutely amazing. She filed all the paperwork with GMP and followed through on everything. I won't lie it is not cheap but you are paying for the best, and when it comes to electric work you WANT THE BEST!
