SunCommon

Verified profile
Updated: 27 December 2022
Installer

Installing solar since 2002

SunCommon logo

4.76 from 139 Reviews

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A score we give a solar company out of 100 based on 0 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

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SunCommon reviews


Breakdown of consumer reviews

Sales Process

4.7

Price as quoted

4.7

On schedule

4.6

Installation quality

4.8

After sales support

4.6

Latest good review thumbs up

B Sargent | Shelburne, Vermont | 01/09/2023

Suncommon

We had a great experience top to bottom. From the informal sales meeting to the help with the financing and site evaluation. They use quality people all employees and all take a tremendous amount of pride in what they are doing. The roof work was done safely and quickly and the integration with all the tech is easy and painless. Most importantly you get a dedicated PM(project manager). Our PM Rebecca was absolutely amazing. She filed all the paperwork with GMP and followed through on everything. I won't lie it is not cheap but you are paying for the best, and when it comes to electric work you WANT THE BEST!

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1 comment >
Reply from SunCommon: Thank you! We are thrilled that you had such a great experience working with SunCommon! We appreciate you taking the time to share your story and give a special shout out to Rebecca. Congrats on going solar!

Latest bad review thumbs down

Jess Lloyd | Essex Junction, Vermont | 03/02/2022

Fast install, slow responsiveness (WFH = 'barely work')

As far as I know my panels are high quality, and the technicians who installed the panels were fine and frankly, very efficient. However, this product was completely misrepresented and despite attempts to have any real sit-down discussion, this company left me hanging under the guise of "Zoom calls" and "remote work" - which from what my interactions seemed to be, meant barely working at all. It was impossible to get a hold of the sales person by just making a phone call. Getting a barrage of contracts and details only in digital format is not useful. And all my quotes for the product - now that I've done all my down payments in cash, and got the solar loan, etc - were wrong. They seemed to completely misunderstand or misrepresent the way the solar credit works, and there's no way I could've had a loan at the amount they quoted me. I have checked with the bank, and my tax preparer. I'm furious and of course, when I brought it up, nobody's available by phone. The most frustrating, and infurating thing, is, when you are a regular person who works inside your office, every day, and have to go on as usual, you literally have no tolerance for the BS of offices that are work from home, and ok with nobody ever being available during normal phone hours. I'm thinking I may make a claim in court because the way they proceeded feels so willfully incorrect. Their phones will ring and ring and ring and ring and ring out, like it's 1977 and I'm calling a newspaper. What. The. Hell? Also - sales seems, in retrospect, clueless, and their marketing materials are outright lying. They repeatedly called it a tax rebate, and 'instant credit' and lo and behold, it's not those things, it's an offset. It can't be applied to my loan, I had supplied them all my info to verify this back when we were figuring it out at the start, and now I'm over my head in my debts now. Not a good experience. Aside from setup. The contractors seem good. No thanks SunCommon!

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1 comment >
Reply from SunCommon: Jess, thank you for sharing your experience. We're so sorry you are upset and frustrated with SunCommon. Please reach out to our Customer Experience Manager at community@suncommon.com if you would like to discuss further.

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Katrina | South Royalton, Vermont | 12/27/2022

Great product, wonderful customer service

We are very happy with not only the products and installation of our rood mounted solar panels, but also the communication from every person we've talked to.

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1 comment >
Reply from SunCommon: Thanks so much for the kind review, Katrina! Cheers to many sunny days ahead!

Ed | Lunenburg, Vermont | 12/20/2022

Tesla battery back up install

The crew was very professional,had everthing needed on the truck. They listened to my requests. work was completed in a short time, Picked up all the clutter , swept the floor, Reviewed the software with us so we would understand how it all works. Very nice , Thank You for a good job

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1 comment >
Reply from SunCommon: Thank you, Ed! We're so glad that you enjoyed working with our crew. Congrats on your new system!

Andy | Stanfordville, New York | 12/06/2022

My roof developed leaks and I had to have the solar array removed in order to make the necessary repair. SunCommon was very helpful through out the entire process. From initial contact right thru the de-install and re-install process. when doing the de-install they made sure that all the openings created by the removal were completely sealed. during the re-install the worker went out of their way to ensure that it was done correctly, I highly recommend SunCommon

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1 comment >
Reply from SunCommon: Hi Andy, thank you for recommending SunCommon!

Diane Suter | Johnson, Vermont | 11/28/2022

Shine on SunCommon!

SunCommon made going solar SO easy! I did my homework and I was glad I did. The entire team was a joy to work with. Everyone was responsive and everything went super smoothly. Our installation was completed sooner than expected! Thanks SunCommon!

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1 comment >
Reply from SunCommon: Thank you, Diane! We really enjoyed working with you too. Congrats on going solar & Cheers to many sunny days ahead! ☀️

Tonya G | Essex Junction, Vermont | 11/25/2022

Easy Solar Install

We just installed solar with SunCommon and it was an easy, hassle-free process from beginning to end. Every employee we worked with was courteous, answered our questions, and made the process incredibly simple! And, to top it all off, our install happened much, much faster than anyone anticipated. We highly recommend going solar with SunCommon!

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1 comment >
Reply from SunCommon: Thanks so much for the lovely feedback, Tonya! Glad to hear you had a great experience going solar.

Dave Lavoie | Bridport, Vermont | 11/19/2022

Very professional & competent

Their installation crew was very professional & competent. They did everything they said they would.

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1 comment >
Reply from SunCommon: Thanks, Dave! Congrats on going solar!

JG | Port Ewen, New York | 11/15/2022

Good Customer Service

We bought our system from the company they used to be. Hadn't had any problems in the 9 years we've had it. Noticed an alarm light on and wrote to them. Within a few hours they got back to me with a simple solution. Was pleasantly surprised after no interaction and merging, they still had all my info and great service. Even sent me a picture of my install to point out exactly what I had to touch. Very happy with the company and my system.

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1 comment >
Reply from SunCommon: Wow, thank you for this awesome review! We are so happy that our Customer Support team was able to help you find a simple solution so quickly. Cheers to many, many more years of solar!

MG | Rhinebeck, New York | 11/04/2022

Overall I had a positive experience with SunCommon. Everyone that came to the house from start to finish were professional, knowledgeable, highly skilled, and willing to answer any questions. The business model works well in that there are different individuals responsible for different phases of the process. This allows each individual to develop their own unique set of skills which allows for smooth transitions from one stage to the next. The hardest part was making a final decision about the number of panels in regards to productivity and cost. The smoothest part was the installation which was a testament to how qualified this team was.

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1 comment >
Reply from SunCommon: Thank you this wonderful review! We're so happy you enjoyed working with SunCommon. Congrats on going solar ☀️

Eric Smeltzer | Waterbury Center, Vermont | 10/27/2022

A very simple and easy process

Sun Common made the whole process very simple and easy from our standpoint. They took charge of every step including site assessment, cost estimation, design, permitting, and installation. The whole process from initial contact to installation took less than four months. A different Sun Common staff person was involved in each step, but the hand-offs flowed well and there were no communication gaps.

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1 comment >
Reply from SunCommon: Thank you, Eric! We are so happy to hear that you enjoyed working with SunCommon. Congratulations on going solar ☀️

Lauren Lofaro | Cornwall, New York | 10/19/2022

AMAZING INSTALLATION TEAM!

This is our 2nd go of getting solar panels with SunCommon. I have nothing but amazing, positive, wonderful things to say specifically about the installation team. Joe and his group of guys did an amazing job installing, which is exactly the bar they set for the first time they installed. They more than hit that bar on the 2nd installation. Thanks to the installation team - those guys rock!

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1 comment >
Reply from SunCommon: Hi Lauren, this review made our day! We are thrilled to hear that your 2nd go-around with SunCommon was just as good as the 1st. Thank you for taking the time to share your experience! We'll definitely pass along your kind words to the install crew.

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Service types


Residential solar - Grid tied

Commercial solar - Grid tied

Energy monitoring

Tesla Powerwall sales and installations

About SunCommon


SunCommon believes that everyone has the right to a healthy environment and a brighter future, and renewable energy is where that starts! Energy from the sun can power our lives and help build vibrant communities. Our mission is to tear down barriers to clean energy and use our business as a force for good.

Office locations


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New York - Kingston

1155 Flatbush Road, Kingston NY, 12401

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Vermont - Waterbury

442 US-2, Waterbury VT, 05676

Certifications


Better Business Bureau

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Head Office
442 US-2, Waterbury VT, 05676
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SunCommon