Charlie | San Juan Capistrano, CA | 09/18/2024
Worst experience
Like all of these reviews I was left High and Dry. They installed panels on my roof in March 2023 over a year later I still don't have working panels. Has anyone else filed a law suit on Harness or Mosaic? Found out that Harness did not even have proper insurance to be working on my house. How can a loan company like Mosaic even fund a company in full payment when work was never completed. Mosaic should have properly vetted their contractors. This whole thing makes me very upset. Has anyone filed a lawsuit??
Pissed Off | GARDEN GROVE, CA | 03/30/2024
KEEP PAYMENT. DID NOT COMPLETE WORK!
These assholes entered into a contract to install solar panels and excepted payment in full, only to stop work, not pay suppliers which resuled in a lien on my home, did not make payment to warranty company and roof is now leaking with no recourse. They are scumbags. I WILL Never do any business with anyone who was ever remotely associated with Harness. You will most likely be scammed. There should be a lower rating for these people!
Nolan | Rio Grande, NJ | 03/29/2024
Out Of Business
I have had my solar for some time now. I have some questions in reference to the panels, maintenance etc.. Now they are out of business.
Jon Starr | Lemon Grove, CA | 05/18/2023
Worse experience ever
They hooked up the panels, and left.. then I get a bill from their financial backers saying we owe money… nope! The panels aren’t fully hooked up. They are just sitting on my roof. Then I get a letter saying they are out of business… great . I reach out to the financial backers and they say to wait; they’re working on it. After two months of nothing; I reached out and was told that I need to find someone else…. And then tell them who I’m using so they can bill me…. Nope!!! Don’t ever use harness or mosaic …. They are the only things tied together; unlike my actual power source
David Mansker | Carson, CA | 05/14/2023
Out of Business - With Panels & Damage to My Home
Like the rest of the reviews here - Harness was supposed to complete our installation in February 2023. They started in November 2022. The finance company wanted us to get them 3 estimates from other solar companies and submit them to them. Are they insane? The first estimate isn't going to be anywhere near the original contract. And they wanted to charge us $1500.00 to remove the Harness equipment! The NEM 2.0 program had expired that we were supposed to get from the electric company. The costs have tripled now & our home has panels & equipment on the home that's useless! We submitted a claim to the California Contractor's Board as well & are moving towards our other options. Curious to know what other "victims" are moving to handle this!
AOleary | Santa Maria, CA | 03/16/2023
Biggest Nightmare Ever and my Job has been abandoned
Filing a complaint with the Contractor State Licensing Board. Hired them in May 2022. Solar still not complete, can't get a return response, job has been abandoned. Reached out the CEO on LinkedIn and he apologized, its been 45 days since, and still nothing. I can't sell my home as the unfinished solar is sitting on my roof. The damaged 40 new tiles on my new roof.
Del Ellis | Fresno, CA | 02/23/2023
HORRIBLE HORRIBLE SERVICE
Whatever you do, DO NOT DO BUSINESS WITH HARNESS POWER, unless you do not value your home. My journey started with them July 7, 22 and today is Feb. 23, 2023 and still my system has not been installed properly.
Marshal Cowley | Costa Mesa, CA | 02/22/2023
Cannot recommend at all
There is zero chance at this point, that I would ever use or recommend Harness Power to anyone. Almost a year and a half ago my household purchased a solar installation for our home in Costa Mesa, CA from Larsun – who was bought out shortly after by Harness Power. We were promised and purchased a system that we did not receive. The original system installed did not work, the company changed the system to something they were “very familiar” with, it too, does not work. So much for familiarity. The company has stated they will reimburse electric bills and loan payments on multiple occasions from multiple people- this occurred only for three months of utility bills despite the system not working for over a year and two months after the install was complete. The past year and a few months have been agonizing, and frustrating and infuriating. It has been mistake after mistake after an inability to solve or correct multiple problems, several lies, ridiculous lack of communication, and a system that still doesn’t function as promised….which, is still a significantly different function than we were sold. DO NOT utilize this company unless you enjoy spending all your free time calling just to get an update, having installers just show up at your home unannounced, or not showing when promised, and want a system that after over a year of toil, does not work.
Gilbert Acosta | Carolina, PR | 11/12/2020
Quick, easy and best service in Puerto Rico
I'm happy with my installation! I've had been contemplating having a solar system installed for years but I did nothing thinking it was going to be such a hassle! When I finally decided to do something I was so pleased to be contact by Harness Power, It was so easy, and they worked everything out for me! Always keeping me informed and helping making sure the installation was on time and done perfectly. So pleased I would strongly recommend to anyone.