Curry | Okeana, Ohio | 08/22/2025
Panels not working properly
We have called every week for a couple of months, sent emails. When you call the messages says we are on another line. Sent emails about the solar panels not working. Our electric bill is over 300.00 a month. What can I do. We are on fixed income. Help Help. This has to be the worst company. I want them fixed or take them back.
Dantzler | Blue Springs, Missouri | 08/16/2025
Unacceptable business practices
First problem at had was the install date was rained out. The company didn't bother to make another until I called to ask about it, then install took over a week. That was 12 weeks ago. Paperwork still not submitted to the city so not only am i paying my summer electric bill and solar payments but I have had no contact from the company. Zero, no response to calls, email, or a request from the financing company to call me. So if you're ok with a company who refuses to talk to you or finish their job in general this is the one for you
Shannon G | Macedonia, Ohio | 07/07/2025
Don't waste your money
Maybe some of their salespeople have morals, but the one I had did not. Sold me a system where I would be "only needing to pay a small fee each month to my electric company... the panels will cover the rest- it's like locking your energy rate for the next 20+ years!" Right. The system never covered anywhere close to the house's need. No changes in usage, so you tell me, did they install what was needed? Take a look at what my house used and what the solar generated. You be the judge.
Dani | Spring Creek, Nevada | 02/26/2025
Horrible!!!!
Buying solar from G3 is the worst financial decision we have ever made. The system is not working properly. We have left countless messages for the last 6 months with little to no response, broken promises, etc. We were recently told by the finance company that the number of panels we have is insufficient to produce enough solar to offset our electric bill?? When River came out and sold us our system we were told we would have 110% of what was needed to run the electricity for our home and would only be paying the electric company $15 a month for a service fee. I am now paying $90+ to the electric company each month and the bill to finance the solar system. This is NOT what was promised and sold to us. This is beyond frustrating. Thinking about taking legal action l.
Peggy Wiggins | Springboro, Ohio | 11/02/2024
We never thought we could go solar and G3 Solar helped make it happen! Everything they did was on time and professional. Our rep from Cincinnati, Spencer Fluegel, was so helpful - the best! Can't thank them enough!
Richard Hardin | Morrow, Ohio | 11/02/2024
G3 Solar & Troy Dickson
We had a great experience with Troy Dickson and the installation crew. Our system has been working great and we want to give a shout out to Troy Dickson for explaining what they were going to do and when we would start seeing the payback. He kept in contact with us almost daily to ensure everything was going has explained and I have the ability to contact him now even months after the installation. Thanks Troy for your help and kindness.
Marko Savcic | Canton, Ohio | 10/29/2024
G3 Solar - Great Company
I live in Ohio and just had my Solar Panels go live. They are doing amazing! I would love to personally thank Mike Gold, our sales associate, from Cleveland Ohio and Brady Shields our project manager. These guys did a fantastic job from start to finish! I am very grateful for all the people who helped get the solar panel system on my house! Marko Savcic
Karen T | Warren, Ohio | 10/28/2024
I had solar installed in the spring Matt S from the Cleveland Ohio office was my direct contact and he was great. Kept me updated on when and how things were progressing. I was given a direct number to call and he always got back to me if he didn’t pickup.
Michael | Fallon, Nevada | 10/02/2024
They failed to fix a broken system
We paid for a working system with a warranty. We can not get G3 to return a call or even act like they intend to fix our broken color, which is not even a year old yet. They lied about the Tax credit, too. All we want is for them to honor their contract and fix the broken solar system they sold and installed. They also left our wall open and wires exposed to our breaker box. I can't even close the wall up because they lacked their flex conduit so tight it is sticking out of the wall.
Carole Hann | Verdi, Nevada | 09/18/2024
Reno NV non-operable system and it is almost 2 years!
G3Solar Project started in Nov. of 2022 System still not operable. Repair people say they do not know how to fix system. System unable to talk to its parts so no power. Have Tesla Battery. Reno Solar was the subcontractor. Another door to door scam as far as I am concerned. Why does G3Solar not know how to fix a problem it created in my solar system? Run around is all I get and repair persons who have no idea how to fix the problem. Now G3Solar says problem is the inverter and they will take it up with the manufacturer. Nonsense - put in a new inverter and fix it now. We are older and can freeze to death in the winter or die from the heat in the summer and, my opinion, G3Solar will be responsible if our power goes out. Note to relatives on who to sue if we die.
