EMS Contracting Corp

Thieves and liars

Buyer beware. This company is absolutely horrible. They lie to customers and steal their money. The product they provide is no good, mine has already broken twice in two years. That is out of pocket. Also, the system doesn’t produce anywhere near where they told me it would. to be honest, I cannot believe they’re still in business. There are reviews about this company everywhere and they should be shut down. The owner should be ashamed of stealing peoples money.

Unresponsive company and under performs

I used this company and their solar system is not what they promised. It was installed in 2017. We were told our bills would be almost nothing. My electric bills are still over 200.00 month so I am barely saving money after spending 30+ thousand dollars. I need to speak with them now regarding another issue and have three different messages on 3 different phone numbers and noone will return my calls. I have left 3 messages over 3 days. Completely unresponsive! Very unprofessional.

EMS Contracting Terrible Service

Once they get your money they are very unresponsive. My inverter has been down for two months and they will not do anything to help. They do not even get back to us. This is a very unprofessional and lazy company as soon as they get your money.

Having issues and was totally mislead by false advertising

I heard they were a outstanding company that took care of their clients but afterwards it was a lot of lies and misleading information failure to provide what the sales representative guaranteed I would receive to include financing and tax credits. I am trying to work with the company to resolve the issues The company took advantage of a disabled veteran on a fix income . If I would been given the correct information I would never have installed the panels instead I was completely lied to about the program and loan. I am waiting to see if the company will do the right thing and work out a solution since it was false representation. I am not sure of my next steps or actions against the company just want resolution and given what was guaranteed to my family The installation crew was amazing and did outstanding work they truly represent the company well I hope that I will be given the same results as promised and deliver like their crew did it’s on the president and owner They also need better actions with associations because I had to fight for several months after work was completed because they failed to complete association required documentation. When we asked they said they had already completed and had approval from the board but after it was installed I received letters and fines because the assigned person never completed the work the office manager had to complete and assist me with the association which took almost 6 months and caused undue stress

solar

mislead from the beginning of project, this started 9/8/18 it is now 2/6/19 i still don't know if up and running, they were suppose to remburse me for finance bill because of not being up and running yet this NEVER happened, this whole project has been nothing but a night mare and NO i will not reverse this review, my suggestion is to either NOT use this company or just don't go solar. my elect. bill was 176. avg i now have to pay this bill plus a finance bill of 166. plus so now i pay 330.plus so disapointed and stressed, plus 4 failed inspections

Lied to in more ways than 1

We were PROMISED that we would end up with only a hook up fee from Duke. This was completely wrong. Since installing the solar 2 years ago, our electric bill has only decreased by $50. During the first year, we were then told that we need to remove the oak tree in our front yard because it was blocking the sun. That cost us another $3,000. Why didn't they see this when they sold us this system. We now need a new roof and we cannot get a roofing company that will touch the solar. EMS quote for a new roof was almost $6,000 more than others, and they want $3400 to remove and reinstall the solar.

solar water heater and AC

Had new water heater and solar panel installed in late December 2017. They switched the copper pipe to "Sharkbite" red flex pipe after taking system apart the second and third time when they could not get the solar to work. The red pipe ruptured yesterday afternoon about 1:00. The original installer (subcontractor) blames the contractor for the change and the contractor blames the subcontractor. 24 hours later cannot get anyone to address the issue of water in the attic, broken water pipe, wet ceiling starting to come apart, and what was almost 3 inches of water in my house. When I call the office the voice mail boxes are full and cannot accept any more calls. On top of that the AC unit inside and out that was also installed at the same time as the solar isn't working correctly. No answers on that either. I am contacting Todd Uhlrich at channel 9 and gonna send him pictures