Brightstar Solar

We had a wonderful experience with Brightstar. We originally had conversations in 2019 and didn’t proceed but when we decided to implement in 2025, they were quick to respond and provide a quote. They helped us navigate the whole process and we never felt pressured or rushed into making a decision. Jon and Mona make a terrific team and we’re delighted with how the project worked out!

Our experience with Brightstar Solar has been fantastic. From the start, John and Mona Reese were professional, promptly responsive to all our questions, and never pushy while we considered quotes from other vendors. We ultimately selected Brightstar in large part due to the high level of trust we developed with the Reeses, and this trust was validated during the installation process. John provided us with a clear and thorough installation schedule, and he consistently kept us updated with any developments through completion. Following the installation, John and Mona remained responsive to our various follow-up questions and timely provided necessary tax documentation. We have been thrilled with the results of our solar project to date and cannot recommend Brightstar Solar highly enough!

Brightstar was awesome through out the Solar Panel installation process. I loved the way Jon Reese took his time to explain everything, benefits applicable to my needs and calibrating the design accordingly. Installation was done very well. Greatly appreciate Mona Reese's support with approval documentations and her taking ownership for every step of the way. As a customer, my experience could not have been any better! Highly recommended!!

Brightstar did a fantastic job installing solar on my home. Jon and Mona were both super great in terms of answering questions, coordinating schedules and navigating the process. I was a bit picky in how I wanted the panels laid out and conduit run and Jon was really collaborative in the design process. The install team were incredibly nice, clean and professional and just as importantly - they did beautiful work. I highly recommend working with a company like Brightstar that has excellent attention to detail and commitment to customer satisfaction and quality workmanship. You'll be smiling ear to ear once you get your first $0 electric bill.

My husband and I contracted with BrightStar Solar in 2021 to install a rooftop solar energy generating system and n eCar charger in our garage. From inception to completion, Mona and Jon Reese helped us understand the functionality of solar panels, the important variable to consider, financial aspects and timelines. They couldn't have been more supportive and easy to deal with. The contract was worth just over $25,000 in total and came in right on budget. We are very satisfied with our system and would highly recommend BrightStar for this type of work.

Best prices; no sales pressure; easy and enjoyable to work with.

Out of every installer I talked to, Brightstar offered the best cost per kW, per kWH, and per panel. I shopped around at 7 installers. Brightstar was the only one without high pressure sales tactics. They didn't call me on the phone constantly or try to bully me into installing their preferred products. Jon gave me recommendations, but ultimately let me choose what kinds of panels and inverters I wanted. The other companies have a lot of gimmicks and flashy guarantees to distract you and take advantage of what little you might know about solar systems - I never felt like I could trust them. Jon will just talk to you in facts and common sense. The install went smoothly and looks great. I'm completely satisfied with the result.

Absolutely great post installation support

Brightstar worked closely with me to install the maximum number of panels, 36 we could put on my roof. We selected panels without the silver traces and black surround so the would be relatively unobtrusive. I have some shading from trees across the road but still make 10M watt/hrs/year. Since installation we had one of the 36 optimizers and an inverter fail - both replaced quickly under warranty and at no cost to me! Last week (March 21) I saw some intermittent inverter shut down that Brightstar were able to determine that the cause was utility voltage was out of specification. I also measured it as 130v that could be dangerous to electrical equipment in the 100s of homes on that circuit. The utility quickly verified this and replace their failed regulator. Good work Brightstar!

Superlative, personalized, responsive, and professional service!

~12kW system with a 10k inverter and 32x Solaria 370W panels. I had site visits from EIGHT different solar installers before downselecting to Brightstar for several key reasons. I could go on for many pages, but I'll try to summarize in my "top five" below: 1) "Owner/operator" small business model. Jon is on-site for installs & inspections, and Mona (his better half) handles permitting, design, and all sorts of behind-the-scenes legwork. They communicate seamlessly and rapidly, and respond professionally to individualized requests. You'll feel like you are their ONLY customer. Solar installs in Concord, MA are a red-tape nightmare if you're even remotely considering doing it yourself. The town's website outlines TWENTY-SIX separate steps that take place from design, permitting, installation, final inspection etc.......... 90% of it was completely transparent to me. Brightstar handled it ALL and we never missed a beat in the install timeline. 2) KNOWLEDGEABLE, yet understandable. There are a lot of technical nuances behind panel choices, layouts, inverter sizing, service tie-in, etc... they'll take all the time that's necessary to make you comfortable in your own level of understanding, and they'll get down to the details OR give you the "so what" Readers' Digest version... whichever you prefer. They are expert "translators"! 3) COST. They offered both LG and US-made Solaria panels and gave me a competitive quote. Cost per kW was second-best out of eight (by a small margin) but the better-looking panels and exceptional service are what ultimately pushed me to decide on Brightstar. Considering this was a $35k install (before rebates, thank goodness!), the <$1k difference was lost in the noise and it quickly became clear that I made the right choice. 4) QUALITY. The Solaria panels are GORGEOUS and POWERFUL. The installers and electricians that Brightstar uses are top-notch. I was closely observing their work and never saw them cut a single corner or take any shortcuts. They all worked as though they were installing this system in their own homes. 5) CUSTOMIZATION: I have a masters degree in engineering and I do nearly EVERYTHING on my homes myself, so to say I'm a "demanding" client when I have to bring someone else in to do work for me is an understatement. Jon and I had a lot of back-and-forth to refine material selection, array layout, inverter selection, wiring runs, and more... I am WAY more work to deal with than the average customer, but Jon never lost patience or tried to wave me off and say "don't worry about it, we'll take care of it." I felt like my voice was heard and my input valued at every step of the way.

Professional Installers

They installed our 15kwdc system with no disruption to our life. Jon and Mona are conscientious installers who really care about the industry and promoting clean energy through thorough workmanship.

Great Experience. Satisfied Customer

Jon and Mona are professionals and we are very happy we selected them for our Solar Installation. They spent a lot of time with us upfront explaining the process end-to-end and answering literally dozens of questions I had an were sensitive to our needs regarding aesthetics. Their proposal and plans were very detailed and on-point with what how the install eventually went. They also answered my questions post-install to make sure I was comfortable with how SREC-II and Aggregator would work etc.. I would recommend them for your residential solar install.

outstanding company

I interviewed 6 companies and entertained their respective estimates. In a nutshell, there was Brightstar and then everyone else was a very distant runner up. Jon and Mona were ALWAYS accessible, extremely professional, patient, and understanding. Their crews were extension of their values and exemplified care and concern for our property. There are many options for residential solar, however there is only one voice...BRIGHTSTAR.

Strongly recommend

Jon and Mona were excellent to deal with. They presented us with a very detailed plan for our home. They were on time and always keep our General Contractor in the loop. They work well with other contractors and their work is neat and through. If you are looking at solar, you should definately give them an opportunity.

Jon & Mona were wonderful to deal with - they communicated everything clearly and completely and they take great pride in their work. I love that they are a small, family owned business, who do the work themselves and hire their own employees, rather than contract out the various aspects of the job. They set the bar very high for themselves when they laid out their proposal to us and they absolutely met the bar. I am very happy with the solar panel manufacturing company they used for our solar panels and would recommend them as well. Jon and Mona have a complete understanding of the solar panel installation process, beginning with federal, state and local requirements and ending with working with the local utility companies and the SREC aggregators. They left nothing to chance and allowed us to rely entirely on their expertise and support from the first step in the proces to the last step and continuing today. I could not recommend BrightStar Solar any more highly.

Jon and Mona from BrightStar were awesome to work with. I would recommend them to anyone who was doing a Solar installation. Top-notch and professional people. Once again, BrightStar was very good to work with. Very trusting and professional folks.

Very professional, knowledgeable and able to work effectively with other contractors to get the system installed, configured and enabled.

John and Mona of Brightstar are very friendly and great to deal with. They offered a very detailed and lowest price quote up front and have answered my every question before, during, and even after the install was completed. I highly recommend them to everyone that asks me about solar.

Brightstar made the process seemless. Their prices were in line with the other vendors. There customer service skills were the determining factor for me. Any procedural delays were promptly communicated. They were easy to get hold of for questions. They were almost always accessible by phone and email. If i left a message, it was returned very quickly. The workers were great, clean, no mess. If the monitoring system is down, they let know. At tax time, the information was promptly and clearly provided. The system works and looks great. The State and Federal incentives influenced my decision, given the price of the system.

Excellent work!

Jon and Mona were professional/knowledgable and a joy to work with and have work on our home PV system. Installation was neatly done and job site remained clean throughout the process. They did a fantastic job in every aspect of the presentation, installation and turn-up process. Couldn`t have asked for a better experience from a contractor. They did all the paperwork and we just went through each document together and then signed off on them. Very happy with the process that BrightStar Solar provided us. The perfect Solar contractor.....wish all my other contractors over the years had been this nice to work with and this good.

Jon and Mona were extremely professional, knowledgeable and delightful to work with. We are very pleased with our installation and hoping for lots of sun.

Bright Star Solar is an exceptional company to do business with, nothing but professionalism and integrity...we are totally satisfied with the quality and outstanding relationship they`ve provided from beginning to end of project.

Here`s a write-up on Brightstar that I wrote for Yelp: Brightstar Solar installed a 4.2 kwh Yingli system on my home in Quincy earlier this year and it is working great! I could not have been happier with the experience, assistance, information, and installation that Brighstar offered. The highlights: - Brightstar is owner operated by John and Mona Reese, both of whom are extremely helpful, friendly, committed to solar, and knowledgeable about the entire solar industry. There are a number of very concrete reasons why Brightstar is a great company, but the trust and knowledge that Mona and Jon bring to the table is what truly sets the company apart, and when you`re buying a $ 20,000 system ($ 10,000 out of your own pocket after tax credits), you want a trustworthy, knowledgeable company. - Mona was able to answer questions regarding tax breaks and financing that no other solar company could (I tried!). She walked me through and helped me with every piece of paperwork along the way, as well as answering my many questions regarding potential tax breaks, financing programs, and much more! - Jon crafts a solar system to fit your needs using products from a wide range of manufacturers perfectly tailored for the system - as opposed to rolling out a cookie cutter system regardless of your system size or budget. I contacted 5 other local solar installers, received detailed quotes from three of them, and no one`s system was more thoughtfully designed or offered as much customizability as Brightstar`s. Brightstar was willing to install any type of panel that I wanted and walked me through the advantages and disadvantages of several brands and models, including presenting full quotes with prices and optimized support equipment (inverters, etc.) and projections on power generation. By the end of the process, I felt 100% confident that I was getting the best system for my needs, whereas my confidence was note nearly that high with the other installers despite significant research on my part. (Personally, I don`t think the other installers` confidences were particularly high because they were not able to answer a significant number of my more detailed/technical questions.) In the end, I went with a 4.2 kwh Yingli system with a Solectria Power Inverter. The other finalist system was an american made system by Helios, but was a bit more expensive, so Yingli it was. - Brighstar`s team of installers and electricians were all friendly, respectful of our home, and accessible to answer questions. - Because Brightstar shepherded me through the paperwork process, our system was built quickly. - My system has now been operating for over a month and is well ahead (~20%) of the power generation estimates that Brightstar provided in their initial quote. ($ $ $ !) Bottom-line: This is a company with trustworthy, knowledgeable people who do high quality work that is tailored to your needs. Even better, because the system is well-crafted, it`s cheaper and more profitable in both the short- and long-term. Please feel free to email me through Yelp or ask Brightstar to provide my contact information (Dan on Pine Street in Quincy). I would be happy to share more about what I learned from doing a lot of research on solar system and the finances of a solar system as well as further expounding the virtues of brightstar.

One of the few contractors I have worked with to me extra efforts to make sure that the process and status were continually communicated. They always let me know when things would be done and when they would be onsite, and met their commitments. They made sure that the system was installed exactly as I wanted it, whether it was panel placement on the roof or routing of the conduit from the roof to the basement. Overall, they did everything they promised, when they promised to do it.

Brighstar Solar is a very professional and knowledgeable company. They installed 18 solar panels over our standing-seam metal roof (which looks very clean and sharp!). We chose Brighstar Solar out of three bids based on price, their clear and comprehensive proposal, and their experience working with officials in our town. Since incentives can differ depending on the state you live in and your utility provider, it helps to hire the firm that is most able to handle the necessary paperwork in addition to their technical expertise. Brighstar Solar exceeded our expectations in every way.

The company owners were personally engaged in the project and truely cared about my satisfaction.