Aurora Energy

Not very responsive after the installation to resolve some pending items

Because we had a contractor and architect for the renovatin of our house, we didn`t work with Aurora directily until we had problems. It was 50/50 whose responsibility the areas that needed attention were -but we are able to get things corrected. We still don`t know why we are having intermittant tripping of the breaker to the water heater - but the contractor is going to call the water heater manufacturer.

I chose Aurora due to the referral of a friend. They seem to be a small shop with all of the advatages and disadvantagesof asmall shop. Transition to a fully operational system was a little shaky

I understood the process pretty well before contacting them. They missed the original email with the signed grant proposal and that cost us 2-3 months on the schedule. I have referred them to a friend (who seems to be getting a better price than I did :-() I`ve been interested in solar power since attending a solar conference in Philly in 1980.

I can relate one concern regarding the complete solsr effort from my view. As someone that will dedicate some effort to understanding vaiables, it has been a continuing dis-service to the solar industry that everybody waffles when it comes to getting facts. Even trying to hire a engineer to confirm energy needs or ideal design properties, I difficult for me to get `that`s the way we do it because it works.` If you wanted to buy a camera you can go to a web site and compare the features and costs side by side then you can decide, no such luck here, and I just wanted hot water! A benifit you could offer en consumers would be some effort on co-ordination. probably not your focus. ALan Wolcott, 310.439.7878

The installation of our solar water heating system has saved us an average of $200 per month, and the panels are placed where you cannot see them at all from the ground. I really am pleased with Aurora Energy.