Amergy Solar

Two calls to some nameless and faceless representative. No return calls for service on my solar system so I found someone local who took care of the problem. Avoid Amergy at all cost. They don’t care unless they own the system.

Stay away

Truly awful experience. Phone numbers listed here are either fake or to answering service. Meters fail to record. System constantly stalls. Please stay away frm these people.

My solar unit is down n no one responding to request

I installed residential solar panels 5 years back. Unit stopped working twice since then. It was so difficult to connect n get help to restart the unit/ replace / fi the inverter. My unit is down again since last 3 weeks and no one responding to my emails/ calls to check n fi problem. Totally careless about customer issues. I Suggest never go with this company for any work.

Impossible to get a response from

I have a 4 year old system which stopped functioning. I have tried to contact them about this but can only get an answering service. I can get no call back or email response. Today the answering service hung up on me. I would never recommend this company to anyone.

complaint

the worse company in the solar industry , misguiding sales , amateur installation(piping done twice i have pictures to prove it) , defective wiring system rewired twice by different technicians ,and my electrical bill has not changed , still paying on average of $140.00 monthly , and much higher in summer .called and emailed the company, with no resolution , leaving me no other choice but to litigate the matter for repairs and compensation .

unfit unreliable co

I have had nothing but problems with this company for over 3 1/2 + years. Do not use this company. They ruined my new roof and caused water damage to my interior of my house it took over 20 months of fighting to finally get all the repairs done. Their roofer RAR (rest assured roofing) of NY and Brooklyn caused close to a $1000.00 worth of damage to my property and refuses to make good for the damage plus they did not finish the job. The owner can afford a new Porche 911 but can't afford to pay for the damage. YES; be assured thet RAR and Amergy are to be avoided at all cost. A rep from amergy told me its costing them a fortune to make all the repairs due to faulty installation. DO NOT USE THIS COMPANY!!!!!!!!!!!!

faulty installation

I have had NOTHING but problems with this company and Sunpower since Sept 2013. It took them over a year and a half to install the panels due to their incompatance. Now that the panels are installed on my NEW roof they ruined it and I have leaks; these leaks have damaged my walls and ceilings and there may be mold growing there. After speaking to a women she complained that all the faulty installations done here in Staten Island is costing a fortune. When they sent someone to repair the problem they DID NOT SPEAK ENGLISH!!!!!!!!!!!!!!!!!!!!!!! are they kidding? This company has done NOTHING TO FIX THE PROBLEM!!!!!!!!!!!!!!!!!!! DO NOT USE AMERGY OR AMERICIAN RENEWABLE ENERGY OR SUNPOWER. THEY DO NOT CARE ABOUT YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ps their salesman threatened me!!!!!

Terrible service and nothing but lies.

Signing with Amergy was the worse decision I ever made. Sales rep will lie to you about rebates and referral. Customer Service Reps can't do anything except take messages (which are very rarely answered). It took 5 months from start to finish to install panels and inverters. They very rarely keep appointments.