Alcor Solar Enterprises

We just had solar panels installed for our pool, but it’s still too cold to turn them on, so I can’t speak to the product itself yet. However, I was very impressed with the customer service Sue provided and with the professionalism of the two men who installed the panels.

I agree with the previous comments about the unprofessionalism of this business. Scheduling is a nightmare, and Al gets very irritated if you ask for timing so they can access your roof. The owner appears very unstable based on email exchanges; they lost our payment, then found it. In the meantime, they refused service, and when they found the check we provided, they asked to cash it in exchange for servicing manufacturer defects with Solar Industries collectors. They are exclusive in the area so I would look elsewhere as you are stuck with someone who is a little off. They don’t stand by their product install and warranty from Solar Industries (Aquatherm). We have defects in the installation, including leaks on our roof from the collectors after 4 years, and now the valve is not working.

Stay away, installation and service is terrible

Scheduling is a nightmare, and Al gets very irritated if you ask for timing so they can access your roof especially post install. You will need service and they are not great at this. The owner appears very unstable based on email exchanges; they lost our payment, then found it. In the meantime, they refused service, and when they found the check we provided, they asked to cash it in exchange for servicing manufacturer defects with Solar Industries collectors. They are exclusive in the area so I would look elsewhere as you are stuck with someone who is a little off. They don’t stand by their product, and neither does Solar Industries (Aquatherm). We have defects in the installation, including leaks on our roof from the collectors after 4 years, and now the valve is not working.

My family first used Alcor Solar when our first pool solar panels were installed in the 90's. We had the roof redone in 2013 and had updated pool solar panels installed then. We recently had Alcor come out to repair a leaking solar panel. They are responsive, honest, and always go above and beyond. And Al is the best :)

We were referred to Alcor Solar by our pool company and the referral was well justified. When they initially came to our home, they surveyed our roofs for the best panel location and measured the size of the pool to determine the correct number of panels required to heat it. Cliff and Jeff did an incredible job of installing the panels and connecting them to our existing pool system. Not only does the system perform well, it looks great. They completed the installation in one day and cleaned up after themselves when done. I would recommend Alcor Solar to anyone who is looking into cutting the costs of heating a pool. You won’t be disappointed.

We got solar pool heating installed and every day in the spring, summer and fall our pool is at 80-85 degrees depending on where we set it. In the summer the pool can actually get too warm so we simply adjust the automatic thermostat. They installed it quickly and cleaned up everything spotless. Because I had an older pool pump they needed to order a special part which was hard to find and in 3 days it was installed. I had a concern about the need for them to cut concrete but they were able to tunnel below the concrete so it looks seamless. No more need to heat the pool with gas and my bills have gone way down and we can enjoy the pool for many more months. I HIGHLY RECOMMEND!!!

This was a good investment ..

We got three estimates for installing solar for our rather large pool (hard to heat) and decided on Alcor. We loved Al from the moment we met him and trusted him immediately. His estimate was very reasonable. Al and his team installed our solar system this spring and were fast, reliable and responsive. Their follow-up has been excellent, and the system is working beautifully. We've been able to swim comfortably all summer. Last summer the pool never got over 74 degrees, and this summer we've been able to keep it in the mid-80's every day. This was a good investment, and we recommend Alcor to anyone who wants a hassle-free, efficient and reliable system." - Vickey, Aug 2011