AC/DC Solar LLC

Solar panels roof replacement

I have been trying to get a hold of the solar panel company to remove my solar panels for roof replacement. I have been calling them for two months. I haven’t received one phone call back from them. I am only giving them a 1 rating only because zero is not an option and that’s what you would get from this company zero. Do not make the mistake of using this company. They are terrible.

AC/DC solar reinstalled our solar panels we purchased from them after we replaced our damaged roof from the last hurricane. They cracked well over 80 roof tiles on our brand newly installed roof. After I went up on the roof myself to evaluate the situation I just couldn't believe someone would continue to install the panels knowing they were cracking so many brand new tiles. They ever attempted to improperly caulk some of them with a clear silicone. We were told they cracked a few tiles. 80 plus tiles is more than a few. The damage to repair and replace the broken tiles was $3200.00. I waiting patiently for nearly 3 months for them to agree to pay for this. Our new roof warranty would be negated if the roofer did not do the repair themselves. AC/DC solar wanted to repair it in house and are unwilling to pay for the damage they caused. How do you install solar on roofs for a living and not know how to walk on a roof without damaging it so extensively.

Use this company at your own risk We have been trying to contact them for over 2 weeks to uninstall panels. We’ve paid since October 28. Almost 2 months now and the panels off the roof for repair have not been removed. I will be calling the county office to advise them that they have yet to complete the job and we have a leaking roof. The roofing company is unable to complete the job. Beware. You will not save on your light bill. The minute my parents were paying a 9$ bill through FPL they had a technician come in to apparently complete an upgrade and it was a complete disaster. Bill increased to almost 200$ the following month, without considering the monthly installments. My folks are senior citizens (mid 70's) and live on a fixed income...this is not what they bargained for

Homeowner

Do not buy from this company the salesman is a joke, he lied to us about if we go solar they would pay our deposit from our electric company TECO, would pay our ADT bill for two years, and pay upfront cost until our solar panels are up and running which took six months after all the BS, Buyer Beware Run this is the worst decision/company I’ve ever dealt with. I guess they teach their sales people to lie at all cost to get a sale.