Review for Sunrun Inc.

Office location: 500 Marquette Ave NW, Albuquerque NM, 87102

11/17/2024
Johanna Bowen Santa Cruz, CA

Out of the blue, an offer that was too good to be true

Someone gave my name and a pleasant agent called me and offered me free: re wiring for the conversion, installation of necessary hardware for the Tesla battery, installation of 9 free solar panels, etc. Too good to be true? Nope, it is all done and I have not a single piece of really intelligent knowledge about how it really works. So I am now a Solar house with all the attendant equipment. Only thing I can fault is the lack of well written backup material for me to consult. Every explanation was from bright and intelligent employees. But they really need a set of written explanations. In almost every case a well written document is a thousand times better than a cheesy video. DocuSign videos couldn’t be read on my iPhone 8. Too small and not enlargeable.