Review for Encor Solar (Out of Business)

Office location: 111 Bain St, Greensboro NC, 27406

Emily Greensboro, NC

I'm reporting them to the BBB

Had I looked at the reviews prior to getting involved with encor I would never have signed up for their panels. My husband and I started this nightmare of a journey back in May of 2023. It is now mid October and while our solar panels are technically "installed" they are not working. I have tried contacting their customer service multiple times and either have received no response at all or a "we'll get back to you" kind of response. We are financing through goodleap but refuse to pay for a service we are not being provided. I am going to report them to the better business bureau in hopes of getting out of our contract and out of any financial obligations since they clearly are not a company that values their customers and I believe are just looking to scam people out of money.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 6.63

System price: $41,918

Year installed: 2023

Price include the Federal Tax Credit or incentives: Yes