Office location: 3049 Executive Parkway, Lehi UT, 84043
09/27/2023
Art
Meridian, ID
Check your solar edge App daily! We didn't know our converter went bad for over 2 weeks. If you try to contact Encor, they send you to voicemail and they say texting is best. Either way, they have an automated response. We never spoke with a customer service rep! We were lucky the we kept the Electrian information on who assisted with the Install. I am in Idaho and they don't even have a dropped down option. Once you have your solar, you will be brushed off and forgotten. We don't trust this company! Find a company with exceptional post solar install customer service before you install.
System size (kW): 10
Year installed: 2022