Office location: 525 West Baseline Road, Mesa AZ, 85210
10/26/2022
Kevin S
Pflugerville, TX
Working with Titan Solar for the installation and maintenance of my solar panel system has been an absolutely horrendous experience. The permitting process was handled in a cookie-cutter fashion, which left my process in limbo because Titan was waiting for permits to clear that my county doesn't actually perform. I contacted Titan multiple times to speak with their permit department, only to be told I had to leave a message because they were always unavailable (I never received a call back). After I manually worked to clear the remaining hurdles of the permit process I got clearance to turn on my system, only to immediately be hit with a series of errors on my system. When I scheduled a service technician visit the technician never called and never showed. The only recourse offered by Titan was to simply call again tomorrow and reschedule. This is the worst excuse for a company I've ever had the displeasure of working with, and would recommend any individual looking to install solar to avoid this company at all costs.
System size (kW): 12.8
Year installed: 2022