Review for Titan Solar Power

Office location: 525 West Baseline Road, Mesa AZ, 85210

Kevin S Pflugerville, TX

Worst Solar Installation and Maintenance Experience

Working with Titan Solar for the installation and maintenance of my solar panel system has been an absolutely horrendous experience. The permitting process was handled in a cookie-cutter fashion, which left my process in limbo because Titan was waiting for permits to clear that my county doesn't actually perform. I contacted Titan multiple times to speak with their permit department, only to be told I had to leave a message because they were always unavailable (I never received a call back). After I manually worked to clear the remaining hurdles of the permit process I got clearance to turn on my system, only to immediately be hit with a series of errors on my system. When I scheduled a service technician visit the technician never called and never showed. The only recourse offered by Titan was to simply call again tomorrow and reschedule. This is the worst excuse for a company I've ever had the displeasure of working with, and would recommend any individual looking to install solar to avoid this company at all costs.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 12.8

Year installed: 2022