Office location: 431 Luna Bella Lane, New Smyrna Beach FL, 32168
Jean Hollywood, FL
Before the installation, the sales rep, Alfie Carey was calling and passing by our house every day in order to convince us to get the solar panels. Not even after 2 month the problems started to arise when we had a very heavy rain and we started to have a leak from the roof in one of the room where the panels were installed. We contacted Alfie, back in June, regarding the issue and as of today nothing had been fixed. We also contacted Michael, the regional manager but also without any luck. Today , we called directly the customer service and spoke with the supervisor Sara, and she told us that just yesterday the issue was addressed to the company. Really? it took them almost 4 months just to addresses the problem to the company? I am just wondering how long it will take them to fix it?
System size (kW): 5
Year installed: 2022