Review for NATiVE Solar

Office location: 201 Cole Street, Austin TX, 78737

Curt Dyer Georgetown, TX

Production is down

My system was installed in March 2020 it worked great until August that year. Then half the panels went down. Issues was not resolved until Dec 2020. Since then my production has been down. In January 2022 i have 3 new panels installed. the new panels produce 15 % more production. There is a 5 watt difference in the to 2 different panels. All of the panels have been cleaned. I have been contacting Native regularly since January of 2022 to get this issue resolved to no avail. I have spent over 70 thousand dollars with Native and all I want is the for the system to preform properly. At this point I feel all Native is doing is giving me the run around. Needless to say I am not a happy customer.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 18.36

System price: $70

Year installed: 2020

Price include the Federal Tax Credit or incentives: Yes