Review for IQ Power

Office location: 691 Progress Way, Sanford FL, 32771

Vinny R Palm Bay, FL


The sales person, Rory, lied about solar power. I had contracted with this company to install solar panels for the sole purpose of providing electricity in the event a storm took out the grid. My wife uses a vent to sleep and needs electricity. We were told unequivocally that this system would do just that. So I spent $23,000 to install the panels. One day we lost power due to a storm and our electricity went out. When I called the company we were told that when the grid goes down so does the solar panels. I asked, "What good are solar panels if I still need Florida Power and Light"? I was told that even with battery backup my system still had to be connected to the grid. Apparently this is Florida law that I should have known. In addition, they financed the installation with ISPC, a company who put a lien on my property and listed the loan as a credit card on my credit report. This company charges a fee to pay them, a fee to receive an invoice, a fee to not have direct's ridiculoous. So now I'm stuck with a system I don't want.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 5

System price: $23,000

Year installed: 2019

Price include the Federal Tax Credit or incentives: No