Review for Cross Atlantic Solar

Gigi Cieri

Communication all messed up

I called this morning to reschedule today’s 4pm appt. I did so and got a confirmation email saying new appt was Thursday (today is Tuesday). Around 1pm I got a text saying Atlantic Solar on way. I immediately called because you guys are in Deerfield and I’m 40 min north. I wanted to make sure no one wasted his time. I explained that and was told it was handled. Thirty min ago one of your guys showed up. He never heard of cancellation. It’s fine … he was very good and I no longer need Thursday’s appt. Luckily I was here. Perhaps the receptionist desk needs work?

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support