Review for SolarNorcal, LLC DBA Excite Energy

Dan Helton

Inverter replacement Sunny Boy SB3.0

SolarNorcal was a pleasure to work with. When my solar system randomly stopped working, I started to look at a few companies that provide solar services in my area in Roseville, Ca. Surprisingly, there were many highly rated solar companies for me to choose from. I received quotes from 4 different companies in the area and SolarNorcal was the most responsive with the best price. As we all know the best price does not mean the best service, Heath at SolarNorcal was extremely knowledgeable and put me at ease. Throughout the whole process Heath continued to communicate with me and was very patient with my lack of knowledge in this industry. This ended up being a 6 week project due to inverter availability and SolarNorcal workload. Once again, Heath communicated everything to me and never left me wondering what their status was pertaining to my project. Many companies tend to prioritize larger jobs while forgetting the smaller jobs like an inverter install, not SolarNorcal. Jeremy the electrician SolarNorcal sent to perform the task also had top notch customer service and knowledge of solar systems. After replacing the inverter the system wasn’t entirely working. They went on the roof and discovered the wiring in the junction box had come apart, creating an arc and burning out. They fixed that as well and didn’t charge me more. In the end I highly recommend SolarNorcal and will continue to contact them for all my solar needs.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support