Review for Whidbey Sun & Wind


Whidbey Sun & Wind

4.85 based on 179 reviews


Whidbey Sun & Wind, established in 2000, is one of the most experienced renewable energy companies in the Pacific Northwest, providing a broad range of renewable energy system solutions to our neighbors in the northern Puget Sound region. Renewable energy is our only business, so we are able to provide the best solutions and support for our customers. Because we've been at this a long time, and use the equipment that we provide every day, we understand the technology, its benefits, and its limitations. Our goal is to create a cleaner, sustainable future by helping people understand and use renewable energy. Whidbey Sun & Wind's crew include NABCEP certified Solar PV Installers. NABCEP (The North American Board of Certified Energy Practitioners) is the national certification organization for professional installers in the field of renewable energy, offering certifications and certificate programs to renewable energy professionals throughout North America.

Jake
 

Through wind and storms

03/22/2021

5.00

Whidbey Sun and Wind performed well and was easy to work with throughout an abnormally difficult install. My project manager was knowledgeable and communicated clearly throughout the design and installation process. He also was willing to find answers to my questions even if he didn't know the answer immediately. The installation team was friendly and professional, and everyone involved was willing to put in hours around the available schedule which included putting up with the NW weather patterns. There was a power outage due to inclimate weather when the system checks were scheduled to be performed. The team came back when power returned and began commissioning the system, only to have to spend hours troubleshooting what ended up being a manufacturing issue on one of the system components. At no inconvenience to me Whidbey Sun and Wind took care of all of the interfacing with the manufacturer to make sure the malfunctioning component was replaced. The system works great and looks just as good. The final invoice matched exactly the quoted project amount despite what must have been 16+ man hours of additional labor. I highly recommend Whidbey Sun and Wind.



What type of installation was this?
Residential Electric

What year was your system installed?
2021

What is your property's zip code?
98249

What is the size of the system installed?
kW

Please tell us more

Sales Process

5.00

Quality of Advice

5.00

On Schedule

5.00

Price Charged as Quoted

5.00

Quality of Products Used

5.00

Quality of Installation

5.00

Professionalism and Courtesy

5.00

After Sales Support

5.00


Would you recommend this installer to others?


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