Review for Poulin Solar Pro

Office location: 8600 Pan American Fwy NE, Albuquerque NM, 87113

02/24/2021
Rick and Sylvia B CORRALES, NM

Great sales, price and follow up for our solar system!

We did a lot of research in figuring out if we wanted to go solar and then finding a company to go with. We initially signed up with a company through Costco but got cold feet when digging into the company that they use to provide and install solar, that company is also based in another state. We had Steve from Solar Pro come over to our house and show us what they offer and it ended up being lower cost, better financing plus other perks than the Costco option AND Poulin Solar Pro is local (great for any follow-up/issues), which gave us a bit more comfort. We ended up going with at 33 panel LG panel, 10KW system (which arguably is one of the best panels). Ron and his install team were great….were very careful and professional during the install, cleaned up after themselves and even ensured the color of the conduit matched our stucco. They took care of all the permitting and inspections required. We also received everything that was promised by Steve during his initial consultation (he even added an additional rebate that come out after we started the process). My plumber had gone with the company that we initially were going with (through Costco) and he said they made a lot of promises that they did not keep. We did not experience this with Poulin Solar Pro. We did experience some concerns with some shading on some of our solar panels and Steve and Ron came through with a great solution. I’m not sure if you would get this type of service with an out of state company.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support