Office location: 937 Hamilton Place (Warehouse Location NO MAIL), Johnson City TN, 37604
01/15/2021
Yorrick of Greeneville TN
GREENEVILLE, TN
Had received bids elsewhere which were unsuitable, one out of Knoxville sent up red flags, with immediate distrust/slimy...gave high bid, premium prices for install and equipment not up to my standards/requirements, and sales person was arrogant and high-pressure. Ian Huddleston with Greene Tech Renewable Energy was the exact opposite. First contact/meeting was impressed with knowledge, experience, presentation and bid/equipment to be obtained high quality, with excellent and professional bid for complete install. Performed solar audit on rooftop with proper software to evaluate and verify site suitability. Our install situation NOT typical...two 200 amp services were first updated to single 400 amp service meter/drop with two disconnects/service panels. Installation completed with high attention to detail, and thought given to final appearance and outcome. Ian's team's work is absolutely up to the high standards I hoped for and expected. There have been issues, but each one has been investigated, with contact made with SolarEdge support to ensure all is correct and to figure out how to rectify situation, and Ian has been responsive and out on site to make sure system performs as expected, despite the issues encountered. Even typical installs may have issues, ours being unique had unique problems that needed attention, and we have been extremely pleased with GTRE's desire to be sure we are happy with system, and they are happy with system, and that it is performing as it should be.