Review for Sunrun Inc.

Office location: 575 Dado St, San Jose CA, 95131

01/01/2021
TruthTeller Saratoga, CA

SCAM!!Stay Away From SUNRUN!!

We inherited the lease when we bought our house. They just lie that you will save money. We ended up paying more and are stuck with them for 20 years! They are charging us 37 cents per kWhs which is much higher than PG&E, and they increase it by 2.9% annually. The billing is so confusing because we are dealing with 3 different companies (Sunrun, Silicon Valley energy company that buys the electricity from Sunrun (just found out at 7cents per kWhs when Sunrun charges us 37 cents!!) and PG&E for delivering the energy). None of this was explained to us- all you hear is that you get credit on your PG&E bill- which is another lie. Be aware that your monthly PGE bill is low because it is NOT for your electricity use (that's just for $10 monthly meter reading and gas only), at the end of the year you get a surprise large bill from PG&E called "Tru Up" for your yearly usage. Once we found out all these, it was too late. it's impossible to get out of a 20 year contract because of the egregious penalties. DO NOT LET THEM FOOL YOU!!!!