06/11/2020
Dennis & Fay Peceniak
Tucson, AZ
TFS put our system in just a little over a year ago. We were so delighted with them at that time and still are. Recently, we noticed that we were not generating solar like we normally do. Upon looking at our layout on our app we saw one whole section of panels were not doing anything. We called TFS only to find out that they were already aware of it and working on the problem. Within two days, they were out and putting in a new invertor at NO cost to us. John, who came out could not have been more knowledgeable and efficient. He spent time answering all our questions (probably dumb ones). This company is so personable and professional. Everyone of them that we have talked with either on the phone or in person has made us feel that they totally care and love their jobs. We know people that are so unhappy with the solar company that did theirs. They get no answers to their questions and rarely even get a return call. Too bad they didn’t go with TSF because that’s not how they treat their customers. Thank you TSF for caring!