Office location: 970 W 190th St #302, Torrance CA, 90502
05/08/2025
Chan Waung
El Dorado Hills, CA
This company does not employee any sales people and only contracts out everything The reason for it, it does not make them liable for anything that’s being sold or said. All they are is the installer and once the panels are installed they could care less because they will get paid one way or another. The customer is left there to suffer. Both the sales rep and the homeowner can not get thru to some one for help. I had 3 different subs do my project and it started in May of 2024 and it didn’t end until April 2025. I understand the sales guy need s to make money to put food on the table. He showed me not only did they not pay him but took his hard earned money from there mistake. Please if you are reading this look away. They could care less about the homeowner and sales rep. When that happens you’re left with no support from the company or the sales rep.
System size (kW): 12
Year installed: 2024
Energy Service Partners (ESP) reply
05/15/2025
Chan, we're sorry to hear you feel this way. While we would love to assist you in getting to the bottom of the issue, we're unable to locate a project in our system under your name or matching the details you provided here. We also can't find any sales representatives associated with partners in our systems. If you have concerns with a specific project, we encourage you to reach out to our Support teams with the primary homeowner's contact information so we can take action appropriately. We are here to help!