Office location: 8090 Arjons Dr, San Diego CA, 92126
05/02/2025
Paul Sussman
San Diego, CA
It has been a year of hours and hours spent with SunRun trying to get them to follow their legal contractual obligations. Over 100 calls, Multiple people spoken with and refusal to pay what they owe after being promised I would be reimbursed the "early performance guarantee" as soon as the work was finished. Terrible company.
System size (kW): 200
Year installed: 2013
Sunrun Inc. reply
05/07/2025
Thank you for bringing this to our attention, Paul. I can assure you that we would be happy to look into this for you in order to get it resolved. It looks like we have an open escalation case already. If there is anything else we can assist with, don't hesitate to get in touch with resolutions@sunrun.com. Thank you!