Office location: 7055 Old Katy Rd, Houston TX, 77024
04/28/2025
Brad
Sherman Oaks, CA
I recently completed a rooftop solar installation project with Hamza Hassan at IntegrateSun that took about 7 months from the initial planning to the final activation. While I’m happy with the end result—the system appears to be functioning well, and the equipment used seems to be of high quality—getting to this point was more challenging than expected. There were several bumps along the way. A key early delay stemmed from a permit being filed under the wrong category (commercial instead of residential), which took nearly three months to sort out. There was also confusion about which property had permit fees paid, which further complicated progress. Communication was a recurring issue: I was told scheduling for deliveries and installation would be coordinated with me, but instead, I was often surprised by installers or deliveries showing up with little or no notice. Fortunately, I work from home and was generally able to accommodate, but it made the process more stressful than it needed to be. That said, the installer contracted for the work did a great job—especially navigating the challenges of a tile roof. A few tiles had to be broken during installation, but they were promptly replaced, and the workmanship was solid. Overall, I’m satisfied with the solar system itself, but I felt like I had to stay far more involved in project management than I had anticipated. With some improvements in communication and attention to detail, this could have been a much smoother experience. I hope future clients benefit from lessons learned here.
System size (kW): 6
Year installed: 2025