Review for Premier Improvements Solar

Office location: 71 Raymond Rd Suite 115, West Hartford CT, 06107

04/25/2025
Chris Bankston Southington, CT

A great Solar Experience

With my wife and recently moving to CT in our new home, we were filled with many emotions, and deciding to go solar felt like it could be overwhelming — but thanks to Adam, and the whole team at Premier Improvements, the entire process was absolutely seamless. Adam was there for us from day one, answering ALL of our questions, and keeping us in the loop every step of the way. Incredible communication and professionalism! We also had a great experience working with our project managers Brian and Valter, who kept things on track and moving forward to which we really appreciate. But we have to give a huge shoutout to Chadwick, who installed our system. Not only did he walk us through how everything works and make sure the setup was clean and done right, but he also went above and beyond. From the initial inspection, to the roof replacement, and to the installation of the solar panels he checked that everything was in place ensuring the safety of everyone and also respecting our property and showing us how the system works. We did have a few issues after hours with some other parts of the project, and Chadwick was there for us at every corner—super responsive, respectful, and genuinely helpful. We also did run into a couple of hiccups with EverSource (Which is completely out of our control and also Premier's control), but Premier took care of everything and made sure we got up and running with our solar panel system as soon as possible. From coordinating with the city inspectors, to even removing our massive trees in front, and trimming some other high branches, Premier handled it all. Honestly, we thought going solar would be a nightmare because of the horror stories we've heard, but after doing our research and going with Premier, we couldn’t be more grateful. They’re honest, straightforward, responsive, and genuinely care about doing things right. In fact, we just met with Adam a few days ago as he was in the neighborhood, and wanted to see our finished project, and it was so great to catch up with him again! Go with Premier Improvements! You’ll be glad you did and the solar savings are definitely WORTH IT.