Review for Meraki

Office location: 21 N New Warrington Road, Pensacola FL, 32506

03/20/2025
Brett Merritt Island, FL

They don't stand behind their product

I bought a solar system and it was installed. The installation nightmare is another story. The system worked but now it doesn't seem to be communicating with the Enphase software so I don't know if the system is producing anything. I contacted Enphase and they confirmed the system was offline. I have tried to contact Meraki now for 2 weeks. I have yet to speak with a living, breathing body and have been forced to leave voicemails each and every time I called. Do you think they have reached out..........NO. I am now filing complaints with each and every Florida Regulatory Agency and the Florida Attorney General's office. Hoping to get Meraki off their _____ to do something about this. If you are considering Meraki for your solar system, my recommendation is DO NOT contract with them.