Office location: 2941 Sunrise Hwy, Islip Terrace NY, 11752
02/06/2025
Aleksandr K.
Merrick, NY
I am extremely disappointed with my experience with Harvest Power LLC. They installed a solar system at my home, but it has failed to provide accurate energy reporting to PSEG Long Island. Despite numerous attempts to resolve this issue, their team has been completely unresponsive and unaccountable. After working directly with PSEG to investigate discrepancies between my electrical meter and the Enphase system readings, it was confirmed that there were no issues on PSEG’s end. This means the problem lies solely with Harvest Power’s installation and equipment. To make matters worse, the system they installed covers only 30% of my total energy consumption, far below what was promised. I feel completely misled about the efficiency and coverage of this system. I have been chasing their team for weeks with no resolution, and their lack of responsibility is unacceptable. Due to their failure to address these serious issues, I am now escalating my complaint to Enphase, the Better Business Bureau (BBB), the local consumer protection agency, and the State Attorney General’s office. If you are considering solar installation, I strongly advise against choosing Harvest Power LLC. They have shown zero accountability, and their customer service is practically nonexistent. Don't make the same mistake I did—go with a company that actually stands by its product and provides real support.
System size (kW): 10000
System price: $35,000
Year installed: 2024
Price include the Federal Tax Credit or incentives: Yes