Review for Sun Solar (Formerly Missouri Sun Solar)

Office location: 2531 N Patterson Ave, Springfield MO, 65803

01/27/2025
PVKansasCustomer Prairie Village, KS

Responsive and Reliable Until they get paid

Bottom line: Stay as far away as you can from this company, their products & services, and any subcontracted work they are to perform. Sun Solar (or any other name formerly used or to be used in the future) are going to promise you reliable solar systems with tangible cost savings. They promise to care about you as the customer, the follow through is severely lacking. READ THE REVIEWS!! When I first started working with Sun Solar in August 2022 I was told the project would be complete in 90-120 days. Nothing goes as planned with Sun Solar. Their planning and design teams arbitrarily downsized my system from 19 to 17 panels, without explanation to myself other than "hey it saved you a couple thousand dollars!" Installed the system in December of 2022, leaving behind a muddy and trashed mess behind. My system was not turned on until May 2023. From installation to January 2025 my system has underperformed by their own comparative charts - without adequate reasoning. As if being duped by the fantastic and over estimated energy production estimates isn't enough reason to want the entire system removed completely... I have severe damage to my home from their shoddy installation practices. My roof is leaking under both sections of the solar system, extensive damage has been caused by the water entering my home through the roof into two separate rooms upstairs. This company does not invest in being able to make things right for and with wronged customers, they are too busy trying to get the next system sold and installed so they can make more money. Consumers need protection from predatory business practices like those found at Sun Solar.